Business Support Assistant
Business Support Assistant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Children and Families Department
Organisation: Leicestershire County Council
Work Location: County Hall/Remote Working Glenfield Leicestershire. LE3 8RF
Worker Category: Hybrid Worker
Salary: 24408 -24795
Working Hours:37 Hours
Contract Type: Permanent
Closing Date: 13th July 2025
Interview Date(s): W/c 21st July 2025
About the Role
An opportunity has arisen for a well-organised and resilient individual to join the Children and Family Services as a Business Support Assistant.
This role is part of the wider Business Support Service and as such an important part of this role is to provide back-up to colleagues across other areas and to assist in handling urgent work on a day-to-day basis.
What we offer:
- Guaranteed contracted hours.
- Opportunities to progress within a large public sector organisation.
- Excellent Local Government Pension Scheme.
- Generous annual leave entitlement.
- Access to staff wellbeing and counselling service.
- Access to an employee discount scheme providing a whole host of retail discount including your supermarket weekly shop and gym membership!
- Work for an organisation which 95% of our staff say is a good employer.
Main duties and responsibilities:
- To deal with incoming and outgoing telephone calls and liaise with teams other officers of the authority partner agencies clients Commissioning staff providers etc. and to facilitate the greeting of visitors all necessary to the efficient functioning of the Service.
- To process referrals from internal/external agencies that are linked to current administration processes of data inputting within the service areas.
- To work as part of a team in the provision of administrative work within the support service area. To undertake general office duties e.g. file management (paper and electronic) photocopying maintenance of office equipment collating and disseminating identified materials.
- To monitor generic inboxes to ensure that are any tasks requested are completed as appropriate and within timescales.
- To type up minutes from recorded confidential meetings within Statutory Timescales together with typing up reports. To distribute and upload the records to the in-house database. To type and distribute letters via secure email as per instructions.
- To process (open stamp distribute) incoming/outgoing post to ensure secure despatch of correspondence and that appropriate action is undertaken to record track progress and prioritise.
- Under instruction to accurately enter data onto a range of computer-based systems to support the requirements of the service. To upload information to our in-house database in an accurate and timely manner.
For information on our approach to the recruitment of ex-offenders please see our policy statement.
About You
To apply for this post you must:
Please refer to the 7 point criteria giving examples of how you meet the criteria below
- Have recognised Academic Qualifications e.g. GCSE A Levels Vocational Quals Professional/Further Education Quals in relevant area. NVQ 2 in Business Administration or equivalent. Or an equivalent level of relevant experience.
- Have good computer skills including MS Word Excel withtheability to use spreadsheets.
- Be able to give evidence of establishing and maintaining manual and electronic admin systems.
- Be able to evidence a good level of verbal and written communication skills.
- Be able to have a full understanding of the need to maintain confidentiality
- Be able to produce accurate work to deadlines.
- Be able to work effectively as a member of a team.
You must also have an understanding of and commitment toequality diversity and inclusion.
In addition we also expect you to shareour commitment to our valuesand will ask you to evidence when you have demonstrated them as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability.
Interested in Flexible Working
We are keen to support employees to balance their working life with other commitments. Therefore wherever possible we will consider working arrangements that suit an individuals personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role please contact the person named below. This may include requests for term-time working part-time hours compressed hours flexible start and finish times home/remote working etc.
Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Stylespage on our career site.
For more information or an informal discussionplease contact:
Sharon Wright Senior Business Support Officer
Telephone:
How to Apply
Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the About You section above will be offered an interview under the Disability Confident Employer Scheme.
To apply for this job please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the About You section above. For more information see the How to Applysection on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format please contact our Employee Service Centre by telephoning0(select option 2) or raising a ticket via our online portal: applying for this post you agree to ourTerms and Conditions.
Employment Type
Full Time
