Schools and Early Years Coordinator
Schools and Early Years Coordinator
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Job Description
Job Type: Full timeFixed term to cover staff absence starting mid-July to mid-September 2025
Location: Manly with the ability to work from home once adequately trained
ABOUT US
At Royal Far West we believe that every child has the right to access the services they need to thrive no matter where they live. From our base opposite Manly beach in Sydney we provide multidisciplinary health and disability services for children from rural and remote Australia with developmental behavioural learning and mental health difficulties.
We are passionate about working with country children their families schools and local health providers to provide high quality support and improve outcomes. In joining our dynamic and growing team you will help us to grow and innovate to ensure more country kids can access the care they need.
THE OPPORTUNITY
To cover staff absence we are offering a full time fixed term contract from mid-July to mid September .
This role is responsible for supporting Royal Far Wests Telecare service delivery team to achieve positive child health outcomes and interactions by ensuring RFW Telecare programs are running well sessions and staff are well-supported and interactions with our clients are of the highest standard.
Key aspects of the role:
Scheduling and coordinating appointments to meet client needs.
Developing and managing relationships with external stakeholders specifically with school educational staff and parents/carers.
Supporting clinical staff with technology issues as they arise (in-house training provided).
Onboarding new clients testing technology and checking equipment prior to Telehealth appointments.
Utilising main operating systems to ensure appointment times are maximised according to clinical staff availability.
Coordinating new referrals and ensuring accurate data entry into main operating systems.
Monitoring that electronic medical data is managed and maintained at key stages of the case lifecycle.
Ensuring the management and scanning of critical documents is handled in line with organisational policy.
Tracking documentation and data for reporting purposes.
Contribute to the development and testing of new systems including an automated scheduling platform and online client portal.
Contribute and support Royal Far Wests journey to achieve its objectives.
Skills And Experiences
ABOUT YOU
Minimum 1 years experience working in customer service or administrative role.
The ability to work flexibly and autonomously where required.
The ability to work with people at all organisational levels to build rapport and affect change.
Understanding and focus on quality assurance and continuous improvement.
Rounded communication and interpersonal skills coupled with strong customer insights.
Present as professional and confident in preparing for and presenting to external groups and individuals.
Demonstration of a proactive and action-driven professional attitude and approach with the ability to generate ideas problem-solve on the spot and think in an innovative way.
Have a demonstrated ability to exercise judgment maturity initiative and diplomacy.
Systems and technology literate
Desirable skills
- Tertiary education in the public health health promotion or a related field.
- Experience coordinating staff to client needs (appointment booking scheduling resources etc.).
- Experience in the not-for-profit sector health and/or education sectors.
- Demonstrated experience working with multiple technology platforms in a complex dynamic environment.
- An interest in child development and rural issues.
YOUR PERSONAL QUALITIES
- Results-oriented.
- Adaptable flexible and resilient.
- Self-starter confident in decision-making inclusive.
OUR CULTURE:
Royal Far West is a rewarding inspiring diverse and purpose driven workplace which aims to elevate and harness our people power to support the health and wellbeing of country children for generations to come.
Our core values of Care Connection Passion and Impact are integral to the organisation. Respecting and upholding these values enables us to maintain a positive innovative and highly collaborative workplace culture.
BENEFITS OFFERED
Royal Far West has been recognised as one of Australia and New Zealands Best Places to Work in the prestigious annual list published by The Australian Financial Review and Boss Magazine. Our extensive benefits offered include:
- Structured induction program
- Meaningful work where you are making a positive difference. You will be supporting childrens mental health their wellbeing and helping them to build resilience.
- Career and professional development opportunities: There are great opportunities to learn best practice we offer an Impactful Leadership Program to emerging leaders interactive workshops offered to develop your work skills as well as online mandatory training.
- Attractive remuneration: $62500 per annum base salary 12% superannuation
- Salary Packaging up to $15900 of your general living expenses can be offered tax free meals and entertainment up to$2650 pa tax free. See details at
- Work/Life Balance work from our beautiful location at Manly Beachor work from home anywhere as long as you can travel for outreach to the areas we support and attend the occasional whole team day in Manly. A laptop provided to work remotely and we offer a purchase leave scheme.
- Recognition & Reward Length of service awards and recognition awards aligned to our values.
- Positive Culture We are an inclusive organisation welcoming people from all walks of life!
- Beautiful location at Manly beach: easy access by bus ferry and parking options. We are based in an architecturally designed building purposely built to deliver our services. We have showers and towels available for your use so going for a swim before or after work is possible.
- CARE Days - up to 5 days off to look after individuals health and wellbeing on top of Annual and Personal Leave with the intention to provide employees with an opportunity to take regular breaks throughout the year.
- Benefits Program with discounts available on many high street purchases across Australia and access to novated car leasing.
- Pandemic Leave - 7 days paid leave per calendar year to employees that have been impacted by either a disaster or pandemic which effects their ability to attend work.
- Gifted Leave - gifting leave of up to 3 working days over the Christmas and New year holiday period.
- Paid Parental Leave 14 weeks full leave pay for the primary care giver and 4 weeks full leave for the non-primary care giver. Access to paid lactation breaks and lactation facilities.
HOW TO APPLY
If you like to take the first step in developing your career in a purpose led organisation please submit your CV and cover letter addressing the essential criteria by clicking on the Apply button.
For further information please contact Sophie Selles on A position description is available on this link.
Candidates will be reviewed as they are submitted so please dont delay in submitting your application.
Royal far West is privileged to work with First Nations communities and families. We are committed to the process of reconciliation and we value and respect the diversity of our employees.
Royal Far West does not discriminate based on race colour religion sex sexual orientation gender identity or expression national origin age disability marital status or based on an individuals status in any group or class protected by applicable law.
Royal Far West encourages applications from minorities and all other qualified applicants.
Only those applicants who have the right to work and are currently residing in Australia can be considered.
As a child safe organisation all employees at Royal Far West are required to provide a NSW Working with Children Check
If working with us to provide services to NDIS clients you will also be required to provide a NDIS Worker Check.
Required Experience:
IC
Employment Type
Contract
