Billing Specialist
Billing Specialist
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Job Description
Why Work at SMA America
At SMA America we believe in Energy that Changes. Since 1981 weve been developing innovative solar technology that simplifies secures and enhances the performance of photovoltaic systems all while pushing the boundaries of whats possible in clean energy.
But were not just transforming power were empowering people.
Weve built a culture where bold ideas are welcomed collaboration is second nature and your career growth truly matters. With our Rocklin CA headquarters as the hub we offer a hybrid work model competitive benefits and a team-driven environment where your impact is seen and felt.
Whether youre a sales expert service pro or engineering innovator if youre ready to join a purpose-driven team committed to shaping the future of energy wed love to meet you.
POSTITION OVERVIEW
The Billing Specialist is responsible for producing daily invoicing for all Sales and Service orders and closely working with internal and external teams to analyze and resolve billing topics. The Billing Specialist is responsible for processing all necessary credit notes and assists aur Accounts receivable team in reconciling.
PRIMARY DUTIES / RESPONSIBILITIES
- Assists revenue recognition in the daily and month end closing processes.
- Processes milestone billing and all external billing portals such as Oracle Textura.
- Processes customer payment applications and working with our Project Management team on specific milestone structures.
- Manages all customer credit note requests including special pricing agreements and annual bonus structures.
- Evaluates blocked billing items queue by finding a resolution with the Billing Lead in clearing and releasing the accounting documents produced by SAP database for accurate revenue recognition
- Manages the returns credit process including researching related documentation and pricing obtaining approvals verification of returned products coordinating returns delivery with the Returns team and Transportation teams.
- Coordinates with AR team to ensure credit notes are processed on time.
- Supports the Accounts Receivables department and the Billing Lead in reconciling receivables with billing items.
- Manages email and Phone inquiries from customers and the service department.
- Other duties as may be required or assigned.
PREFERRED QUALIFICATIONS
- Associate degree in business or logistics is strongly preferred.
- At least 3 - 5 years of experience in an administrative or logistical support role are required.
- Knowledge of SAP/ Salesforce is recommended.
- Order Management and customer service skills
- Knowledge of logistics and freight forwarders (FedEx TMS etc.) recommended
- Proficiency in the English language both written and verbal is required. German and/or Spanish language skills are a plus.
- Proficiency with Microsoft Office Suite (Word PowerPoint and Excel) is strongly preferred.
- Attention to detail and a high level of accuracy are required.
- Ability to analyze and solve problems effectively.
- Ability to multi-task
- Team Collaborator
WE OFFER
- Compensation: $25.00 - $29.00 per hour depending on experience and qualifications
- Comprehensive benefits including health dental and vision coverage (including $0 premium options)
- 401(k) plan with company match
- Dedicated Hybrid Schedule: In-Office Tuesday and Thursdays; remote on Monday Wednesday and Fridays
- Opportunities for professional development and training
- Inclusive collaborative and innovative work environment
Our EEO Policy
We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to ones race color creed sex (includes gender pregnancy childbirth and related medical conditions) gender identity religion marital status age (over 40) national origin or ancestry physical or mental disability (includes HIV/Aids) medical condition (cancer genetic characteristics) veterans status sexual orientation or any other consideration made unlawful by law.
In accordance with applicable law protecting qualified individuals with known disabilities SMA will attempt to reasonably accommodate qualified applicants with known disabilities unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in theapplication.
Our Privacy Policy
During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties including but not limited to your former employers background or employment check service providers or third-party recruiters; and (b) SMA may use or process applicants personal information for relevant purposes including but not limited to general communications with you identity verification background or employment checks determination of eligibility and making hiring decisions. For successful job applicants who become SMAs staff we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants SMA may retain your application for internal records or for future recruitment purposes.
If you are a California resident you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018 as amended including by the California Privacy Rights Act of 2020 and its implementing regulations (the CCPA). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection use or disclosure of your personal information.
If you have any question regarding our privacy policy please contact us at
Required Experience:
Unclear Seniority
Employment Type
Hourly
