Technical Application Support Analyst (2nd line) UK&I
Technical Application Support Analyst (2nd line) UK&I
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Job Description
What you will do:
You will report into the Head of Analytics Delivery - EMEA & APAC
- Define clear goals and objectives for each direct employee
- Ensure that each team member has regular performance reviews career conversations and a structured career development plan
- Monitor performance and improvements of team in key metrics and take corrective actions when necessary
- Lead the recruitment process for the assigned team in partnership with Talent Acquisition
- Ensure that team follows internal policies and best practices
- Be a main point of contact and escalation for the external stakeholders of the team
- Ensure that the vision of the team is aligned with the vision of the senior management for the business unit they are part of and for Experian as a whole
- Manage risks and issues with either effective mitigations or recovery plans in place
- Be accountable for all projects that are executed in the team
Qualifications :
What you will bring:
- 2 years of experience in People management
- Fluent English
- University degree with a high numerical content (Mathematics Statistics Computer Science etc.)
- Advanced knowledge in project management principles
- Strategic and analytical thinking
- Excellent stakeholder management capabilities
- Conflict resolution and risk management skills
Additional Information :
What you will get:
- Work environment - excellent work conditions with friendly environment recognized team spirit and fun and quality recreation time.
- Social benefits package including life insurance food vouchers additional health insurance for you and a family member monthly flex allowance including internet bill coverage sick leave allowance corporate discounts marriage and childbirth / adoption allowance Multisport card Sharesave plan Employee assistance program birthday gift and many more!
- Work-life balance - 25 days paid vacation 1 additional day off for your birthday and extra 3 paid days for participation in social responsibility events.
- Opportunity for flexible working hours and home office.
- Personal Development - career pathways for professional growth supported by learning and development programmes and unlimited access to online educational training courses learning materials and books.
Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
#LI-Hybrid
This is a hybrid remote/in-office role.
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Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
