24/7 Junior Application Support Engineer
24/7 Junior Application Support Engineer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are looking for an Application Engineer specialist who can help us analyze and solve potential problems that might occur in the E-commerce & Supply Chain process.
As an Application Support Engineer you will have the opportunity to be part of a leading team of App Support specialists and work on projects that make an impact on business..
About the project
A major European retailer is using an application to govern all the prices for the products they sell. That application requires human overview and interventions if needed in order to ensure that the client has the correct data at any point in time. This project will give you an insight into how the backend of E-commerce works.
Your team
Our team is composed of 4 people working in 24/7 shifts and 1 that works during regular business hours to provide additional support when the workload is higher or more complex.
Responsabilities
- Ensure that the online platform and all its supporting tools are up and running;
- Help users and colleagues with their respective incidents
- Be proactive and ensure that the store databases are error free and the data is correct
Qualifications :
- Willingness to work on 24/7 shifts (12 hours day and night shifts in rotation)
- A technical background with basic database knowledge and good client facing skills
- Experience in using ticketing systems and a good comprehension of E-commerce processes
- Very good communication skills and high attention to details
- Be able to recognize problems and gather information in order to solve them
- Strong analytical approach and reasoning skills
- Proactivity involvement and teamwork are also of great value
- Willingness to learn
- Good English skills (B2) both written and spoken
Additional Information :
At Accesa you can
Enjoy our holistic benefits program that covers the four pillars that we believe come together to support our wellbeing covering social physical emotional wellbeing as well as work-life fusion.
- Physical Wellbeing: Our wellbeing program includes medical benefits gym support and personalised fitness options for an active lifestyle complemented by team events and the Healthy Habits Club.
- Work-Life Fusion: In very dynamic industries such as IT the line between our professional and personal lives can quickly become blurred. Having a one-size-fits-one approach gives us the flexibility to define the work-life dynamic that works for us.
- Emotional Wellbeing: We believe that to maintain our overall health we need to invest in our mental wellbeing just as much as we do in our physical health social connections or in achieving work-life balance.
- Social Wellbeing: As a growing community in a hybrid environment we want to ensure we remain connected not just by the great work we do every day but through our passions and interests.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Key Skills
- Splunk
- Iis
- SQL
- .NET
- Perl
- Shell Scripting
- Weblogic
- Java
- Sybase
- Scripting
- Oracle
- Application Support
