Los Angeles CIRCLE Response Team Outreach Advocate

Los Angeles CIRCLE Response Team Outreach Advocate

at Canopy Roots

About the LA CIRCLE Program

Canopy Roots is a contracted provider with The City of Los Angeles Mayors Office of Community Safety (MOCS) to operate the Los Angeles CIRCLE (Crisis and Incident Response through Community-led Engagement) program. This is a 24/7 unarmed response program that deploys trained teams to address non-urgent and non-violent LAPD 911 calls related to unhoused individuals experiencing crisis. Program goals include disrupting the reciprocal relationship between houselessness and the criminal justice system de-escalating and supporting stabilization to people experiencing homelessness and promoting sustained positive outcomes for community members through compassionate and trauma-informed intervention and connection to appropriate services and resources including case management. Canopy Roots will be operating the CIRCLE Program in the Hollywood Zone of Los Angeles.

About the role

Canopy Roots is an innovative mental health organization based in Minnesota that offers culturally affirming crisis response services. The LA CIRCLE (Crisis and Incident Response through Community-Led Engagement) Response Team Outreach Advocate is responsible for providing immediate compassionate and trauma-informed support to individuals experiencing homelessness or crises in Los Angeles. This position plays a critical role in de-escalating situations connecting individuals with essential services and working within the LA CIRCLE team to respond to non-emergency situations that do not require law enforcement intervention. The Outreach Advocate will serve as a bridge between the unhoused population and critical services focusing on safety care and empowerment.

Expectations for this role include setting a consistent and exemplary example of Canopys values in action. The Response Team Outreach Advocate reports directly to the Licensed Mental Health Clinician (LMHC) / Licensed Clinical Social Worker (LCSW).

Job Details

Start Date: As soon as possible

Location: Los Angeles CA

Hiring Salary Range: Day/Mid Shift $25.00 - $30.00/hour Night shift hourly rate $27.88 - $33.00; Starting hourly wage will depend on your skills and demonstrated readiness for the role

Hours/Day: Swing 3:00pm-11:00pm

Job Type: Full time Part-Time; Non-Exempt

Essential Job Functions

• In partnership with Response Team Lead respond rapidly to diverted incidents from the City including but not limited to LAPD designated city agencies and city-designated partners
• Coordinate directly with dispatch systems to ensure effective communication maintain safety and plan appropriate community responses
• Adopting the guidance of Response Team Lead partner collaborate to address the needs of community members experiencing homelessness mental health crises substance abuse or other non-violent situations
• Utilize trauma-informed and culturally responsive care and harm-reduction approaches to de-escalate crises provide support and guide individuals through difficult situations with compassion ensuring the safety of both the individual and the community
• Build rapport with unhoused individuals and others in need addressing both immediate concerns and long-term needs.
• Connect individuals to essential services including shelters mental health care substance use treatment and housing programs.
• Assist clients in accessing services by providing transportation helping with benefit applications or advocating with service providers.
• Collaborate with housing agencies shelters mental health services case managers community partners and LA CIRCLE program partners to ensure timely and comprehensive care.
• Participate in regular team meetings to review responses enhance intervention skills and identify opportunities for service improvement
• Document all outreach activities crisis interventions and client interactions in a
• timely and accurate manner
• Maintain confidential client records case notes and referral information in
• accordance with HIPAA and organizational standards
• Educate community members and stakeholders about the needs of unhoused
• populations and those in crisis
• When not responding to diverted incidents conduct follow-up visits to PEH clients and support CIRCLE program operations.

Requirements

While we have identified specific requirements for this role we acknowledge that not all candidates may possess every requirement listed. We encourage all applicants who believe they possess the necessary skills and experience to perform the role satisfactorily to apply regardless of whether they meet each requirement to the fullest extent.

• At least one year of job-related experience conducting street outreach to PEH

and preferably has previous lived experience in homelessness substance abuse

or criminal justice involvement

Physical Requirements

• Lift and carry objects weighing up to 50 pounds
• Stand for at least 30 minutes at a time
• Walk for at least 15 minutes at a time
• Run for at least 10 seconds
• Climb stairs independently
• Reach forward and overhead
• Squat or kneel
• Twist and bend from the trunk
• Use a keyboard
• Engage in repetitive motion

About Canopy Roots

Canopy Roots is an innovative mental health organization offering culturally affirming unarmed response services to people in crisis via 911. We promote safety for people in crisis by providing emotional de-escalation strategies crisis intervention support and connection to appropriate resources. Crisis Responders are members of the communities they serve reflecting the wide range of cultural and racial identities and experiences of the people who need our services the most. Canopy Roots is based in Minneapolis MN with partnerships in Minnesota and California.

Benefits

We care deeply about our employees and know holistic support is essential for our staff to carry out their work. Our generous employment package includes:

• Medical Dental and Vision Insurance
  • Choose one of our three medical plans.
  • Coverage available for your spouse domestic partner and/or eligible dependents
• Flexible Spending Account (FSA) Dependent Care FSA and Health Care Savings Account (HSA)
• Short-term and long-term disability insurance at no cost to you
• Ancillary insurance plans available for purchase
• 401k retirement plan with company match vested after one year of employment
• 7 days of wellness leave each year
• 16 days of PTO each year
• Employee Assistance Program (EAP)

Workplace Culture

Canopy Roots is a values-based inclusive workplace that strives to create a space where our employees unique talents learning styles and lived experiences are valued. Creating an engaging work environment is an essential part of our culture. We uphold this commitment through staff surveys professional development and reflection and processing space in

weekly staff meetings.

Our Hiring Process

Our People Operations is committed to a person-first centered approach to our hiring process. Candidates can view currently open positions and apply online via For all positions our hiring process includes a virtual screening interview and in-person panel interviews reference checks and background checks for final candidates. All responder candidates must be fingerprinted and reviewed by the California Dept. of Justice.

Persons of color women members of the LGBTQ community veterans and individuals with disabilities are strongly encouraged to apply. If you require reasonable accommodation in completing this application interviewing or otherwise participating in the employee selection process please direct your inquiries to the People Operations team at At this time we are unable to provide company sponsored visas and are only considering candidates who are eligible to work in the United States.

The above statements are not intended to encompass all functions and qualifications of the position. Rather they are intended to provide a general framework of the requirements of the position. Employees may be required to perform other functions not specifically addressed in this job description.