Social Media Manager
Social Media Manager
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USD 50 - 80
1 Vacancy
Job Description
Social Media Manager
Were looking for a Social Media Manager who can help us continue to grow as the #1 credit-building app. Kikoff financial products have already helped hundreds of thousands of customers improve their credit scores; and with your help we can improve the financial lives of millions Media at Kikoff means youll be the creative force behind transforming financial education into scroll-stopping content that actually makes people excited about building credit. Think viral TikToks that demystify credit scores Instagram stories that celebrate customer wins and community conversations that turn finance anxiety into empowerment. Youll be equal parts content creator data detective and community builder diving deep into what makes our audience tick while crafting campaigns that drive real product adoption. This role lives at the intersection of creativity and strategy where youll collaborate with everyone from product teams launching new features to customer support specialists sharing real user stories.What you can expect in this role:Platform Strategy & Management
Own daily content programming across TikTok YouTube Shorts and Instagram Reels turning each platform into a credit education powerhouse
Build content calendars that seamlessly blend viral moments with long-term brand storytelling always keeping credit building front and center
Develop platform-specific strategies that speak directly to our communitys financial goals and challenges
Partner with our growth marketing and customer success teams to amplify authentic customer stories and branded collaborations
Creative Ideation & Content Strategy
Dream up viral social-first content that makes financial literacy actually fun from credit score celebration videos to finance myth-busting series
Create original content formats and mini-series that turn intimidating financial concepts into digestible shareable moments
Transform customer insights into content gold: diving into data chatting with our Customer Support team and running surveys to discover what truly resonates with our community
Content Production & Community Management
Jump into content creation mode whenever inspiration strikes whether thats capturing behind-the-scenes moments or shooting quick explainer videos
Edit short-form videos to bring Kikoffs personality to life through dynamic captions trending sounds and eye-catching overlays
Build genuine connections by engaging with our community answering questions and turning customer interactions into content opportunities
Maintain Kikoffs approachable-yet-expert voice across all customer touchpoints
Analytics & Campaign Execution
Own the full campaign lifecycle from that initial what if we tried... brainstorm to analyzing why it worked (or didnt)
Run experiments on everything: post timing thumbnail styles caption lengths and content formats to constantly level up our performance
Turn data into actionable insights that make our content smarter and our community more engaged
Lead social media strategy for product launches turning new features into social moments that drive downloads and usage
What will help make you successful:
Customer-focus: You live and breathe our customers journey always asking how does this help someone build better credit Your content decisions are driven by genuine care for our communitys financial wellbeing.
Social Media Expertise: 2 years of experience making social content that actually performs ideally in fintech consumer finance or brands serving communities whove been overlooked by traditional financial services.
Platform Fluency: You dont just use TikTok and Instagram you understand their algorithms culture and what makes content take off. Plus you can translate performance data into creative strategy.
Creative & Technical Chops: Youre comfortable with editing tools like Premiere Pro CapCut or Adobe Creative Suite and you have that rare combo of creative instincts and trend-spotting skills that can make even credit reports feel exciting.
Collaborative Leadership: You can rally teams around a shared vision explain complex data in simple terms and juggle multiple campaigns without missing a beat.
Detail Obsession: You notice everything from how a caption performs to how customers respond in comments and you use those insights to continuously improve our social presence.Kikoff: A FinTech Unicorn Powering Financial Progress with AI
At Kikoff our mission is to provide radically affordable financial tools to help consumers achieve financial security. Were a profitable high growth FinTech unicorn serving millions of people many of whom are building credit or navigating life paycheck to paycheck. With innovative technology and AI we simplify credit building reduce debt and expand access to financial opportunities to those who need them the most. Founded in 2019 Kikoff is headquartered in San Francisco and backed by top-tier VC investors and NBA star Stephen Curry.
Why Kikoff:
This is a consumer fintech startup and you will be working with serial entrepreneurs who have built strong consumer brands and innovative products. We value extreme ownership clear communication a strong sense of craftsmanship and the desire to create lasting work and work relationships. Yes you can build an exciting business AND have real-life real-customer impact.
This is a contract role
Equal Employment Opportunity Statement:
Kikoff Inc. is an equal opportunity employer. We are committed to complying with all federal state and local laws providing equal employment opportunities and considers qualified applicants without regard to race color religion creed gender national origin age disability veteran status marital status pregnancy sex gender expression or identity sexual orientation citizenship or any other legally protected class.
Please reference the following information for more information: you need reasonable accommodation for a job opening please connect with us at and describe the specific accommodation requested for a disability-related limitation. Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance Kikoff will consider for employment qualified applicants with arrest and conviction records.
Required Experience:
Manager
Employment Type
Contract
