Engineering Manager (BE) - Help Content and Findability (Remote ANZ)

Join the team redefining how the world experiences design.
Hey gday mabuhay kia ora hallo vtejte!
Thanks for stopping by. We know job hunting can be a little time consuming and youre probably keen to find out whats on offer so well get straight to the point.

Where and how you can work
Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane Perth and Adelaide. But you have choice in where and how you work we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.

What youd be doing in this role
As Canva scales change continues to be part of our DNA. But we like to think thats all part of the fun. So this will give you the flavour of the type of things youll be working on when you start but this will likely evolve.

At the moment this role is focused on:
Leading a multidisciplinary team of frontend and backend engineers to scale intelligent contextual help and search experiences
Shaping and executing technical strategies that reduce contact rate and boost user satisfaction
Coaching engineers to grow in their craft delivery and impact
Collaborating with Product Design and Data to evolve in-product help and discoverability experiences
Championing engineering excellence while staying hands-on when needed to unblock or guide the team

Setting the strategic direction and technical vision for user help infrastructure and search discovery experiences.
Ensuring your team delivers robust scalable software from backend services to UI components.
 

Youre probably a match if:
Youre a pragmatic hands-on technical leader who thrives on solving meaningful user problems at scale
You bring deep experience in building and scaling fullstack systemsideally with Java Typescript GraphQL and AWS

You bring deep technical knowledge ideally with experience across service architecture search systems or knowledge bases.

Youre energised by leading through change and ambiguity and shaping team direction collaboratively
You care deeply about growing people fostering a high-performing team culture and building inclusive environments

You love solving complex problems at scale and unlocking opportunities through data and user insights.
Youre familiar with or excited to learn about search relevance ML-driven content discovery or CMS platforms (nice to have)

About the team
The Help Content & Findability team lives within the User Voice supergroupour mission is to empower every user and make every voice heard. Were building systems that get users to the right help fast. From intelligent in-product support to a smarter help search engine were creating seamless experiences so Canvanauts can stay in flow and focus on what they love: designing.

Whats in it for you
Achieving our crazy big goals motivates us to work hard and we do but youll experience lots of moments of magic connectivity and fun woven throughout life at Canva too. We also offer a range of benefits to set you up for every success in and outside of work.

Heres a taste of whats on offer:
Equity packages we want our success to be yours too
Inclusive parental leave policy that supports all parents & carers
An annual Vibe & Thrive allowance to support your wellbeing social connection office setup & more
Flexible leave options that empower you to be a force for good take time to recharge and support you personally

Check out for more info.

Other stuff to know
We make hiring decisions based on your experience skills and passion as well as how you can enhance Canva and our culture. When you apply please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you dont feel like your skills quite match whats listed above we still want to hear from you!

Please note that interviews are conducted virtually.

Remote Work :

Yes

Employment Type :

Full-time