Staff Systems Analyst (7 - 10 years of experience in Application Support, Vulnerability Remediation, ServiceNow)
Staff Systems Analyst (7 - 10 years of experience in Application Support, Vulnerability Remediation, ServiceNow)
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Job Description
IT Operations and Application Support
Develop and maintain IT Configuration Management practices and methodologies
Manage server patching for operating systems and middleware ensuring timely updates through coordination with IT teams
Plan schedule and execute vulnerability remediation using Qualys
Administer configuration and asset management tools ensuring CMDB data accuracy and integrity
Collaborate with Infrastructure teams to gather and support evolving technical requirements
Monitor and report unauthorized changes to configuration items
Governance Risk and Compliance
Participate in internal and external audits and address audit findings for assigned applications
Ensure compliance with Identity and Access Management and Data Privacy policies using appropriate tools
Conduct application risk assessments and maintain documentation related to privacy and security
Support operational resiliency planning including disaster recovery strategies and service impact assessments
Serve as Application Technology Coordinator for assigned systems ensuring ongoing compliance and data quality
Stakeholder and Vendor Management
Act as a liaison between internal teams and external vendors to maintain high-quality service delivery
Coordinate with application owners and configuration item stakeholders to ensure service reliability
Assist with vendor risk reviews and track progress on remediation of identified issues
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Qualifications :
Basic Qualifications:
5 years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters MBA JD MD) or 0 years of work experience with a PhD OR 8 years of relevant work experience.
Preferred Qualifications
- Background in SaaS applications
- Experience with ServiceNow especially in CMDB CI management reporting and application criticality reviews
- Proficiency in ITIL processes including Incident Problem Change and Asset Management
- Strong knowledge of security and data privacy regulations
- Ability to manage multiple tasks effectively in a fast-paced global environment
- Excellent analytical organizational and troubleshooting skills
- Strong interpersonal and communication skills
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
