Overview
At Sutherland Global were redefining customer experiences through innovative technology and digital transformation. As a Software Development Manager you will lead a talented team of engineers to design develop and maintain cutting-edge microservices that power our clients IT platforms and enhance our industry-leading solutions. You will drive innovation ensure seamless system integration and champion Sutherlands commitment to operational excellence and client success.
Key Responsibilities:
- Lead and mentor a team of software engineers fostering a culture of collaboration innovation and continuous learning aligned with Sutherlands values of agility and client-centricity.
- Oversee the end-to-end software development lifecycle using Agile methodologies delivering high-quality scalable solutions that support our customers global client base.
- Architect and guide the development of robust microservices leveraging full stack expertise to drive automation and optimize platform performance for enhanced customer experiences.
- Drive continuous improvement in development processes ensuring code quality and compliance with Sutherlands engineering standards.
- Collaborate with senior leadership to align technical roadmaps with Sutherlands strategic goals providing clear project updates and prioritizing initiatives that elevate client satisfaction.
- Actively contribute to coding and technical problem-solving stepping in as needed to support the team and uphold Sutherlands commitment to excellence.
Skills Experience and Requirements:
We seek a dynamic leader with a strong technical foundation exceptional people management skills and a passion for driving Sutherlands mission to deliver transformative technology solutions. The ideal candidate thrives in a fast-paced client-focused environment and excels at balancing technical expertise with leadership.
Education and Experience:
- Masters Degree in Computer Science Software Engineering or a related field (required).
- Min 5 years of experience in a technical management role leading and mentoring software development teams in a client-focused setting.
- Min 5 years of hands-on full stack development experience with proficiency in front-end and back-end technologies and the ability to write high-quality maintainable code.
- Expertise in the following technologies:
- Java/J2EE 17 or higher
- Spring/SpringBoot
- Microservices
- Angular/React
- SQL
- REST API
- Docker and Kubernetes
- Kafka
AWS Services such as EKS EC2 and S3
Qualifications :
Skills and Qualifications:
- Strong people management and communication skills (required) with a proven ability to coach mentor and develop engineering teams while fostering a collaborative high-performance culture aligned with Sutherlands values.
- Deep expertise in AWS cloud technologies including Docker and Kubernetes for containerization and orchestration.
- Proficiency in Google Cloud Platform (GCP) (preferred).
- Strong ability to plan prioritize and manage complex projects creating clear roadmaps to ensure timely delivery of client-focused solutions.
- Strong knowledge of using Bitbucket Gitlab and Jenkins or equivalent tools.
- Ability to step in and write code or review merges to complete user stories if needed.
- Exceptional analytical and problem-solving skills with the ability to address technical challenges under pressure while maintaining Sutherlands commitment to quality.
- Outstanding written and verbal communication skills to engage effectively with team members clients and stakeholders.
- Experience in the wireless telecommunications industry or customer experience technology solutions (preferred) with a strong understanding of relevant technologies and best practices.
Additional Information :
Why Join Sutherland Global
Join a global leader in digital transformation and customer experience management where your leadership will shape innovative solutions that empower our clients and their customers. At Sutherland youll work in a collaborative inclusive environment that values creativity excellence and impact. Be part of our mission to deliver next-generation technology solutions and IT services.
Remote Work :
Yes
Employment Type :
Full-time