drjobs Client Support Coordinator - Residential Conveyancing, Norwich

Client Support Coordinator - Residential Conveyancing, Norwich

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1 Vacancy
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Job Location drjobs

Norwich - UK

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Client Support Coordinator - Residential Conveyancing Norwich

Join Ashtons Legal as a Residential Conveyancing Client Support Co-Ordinator

Are you passionate about delivering exceptional client service Do you thrive in a fast-paced professional environment Ashtons Legal LLP a growing and innovative law firm in the East of England is looking for a friendly organised and proactive individual to join our Residential Conveyancing team.

What Youll Do:

Whilst not an exhaustive list you can expect to:

  • Be the first point of contact for clients handling enquiries via phone and web.
  • Manage client onboarding including ID verification Anti-Money Laundering checks and Source of Funds reviews.
  • Coordinate new referrals open client files and ensure compliance with legal obligations.
  • Provide administrative support schedule appointments and maintain accurate client records.
  • Collaborate with fee earners to plan workloads and ensure smooth matter progression.
  • Support the team with file closing document requests and holiday/sickness cover.

What Were Looking For:

  • Excellent communication and problem-solving skills.
  • Strong organisational abilities and attention to detail.
  • Proficiency in Microsoft Office and experience with Case Management Systems (e.g. Peppermint).
  • A positive professional attitude with the ability to adapt to client needs.
  • Ideally three years experience in a similar role or environment.

Why Join Us

At Ashtons Legal we pride ourselves on our friendly and supportive culture flexible rewards and commitment to professional development. Youll work alongside a team of experts dedicated to providing outstanding legal advice while embracing innovation and growth.

Working Hours:

Monday to Friday 9:00 am to 5:00 pm (flexible options available). Youll need to attend an Ashtons office for a minimum period subject to contracted hours.

If youd like a full job description - please email


Required Experience:

IC

Employment Type

Full-Time

Company Industry

About Company

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