Field Engineer - Hardware Support
Field Engineer - Hardware Support
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Job Description
Greetings
We are currently looking forIT Hardware & Desktop Support Engineersfor a long-term contract position based inChennai.
Working Days:Monday to Saturday (Full-time availability)
Working Hours: 9am to 6pm (depends on client)
Payment Model: Per Ticket Basis
Only candidates from Chennai are preferred
Details:
- The engineer will be present on-site full-time from Monday to Saturday.
- Payment will be processed based on the number of tickets (incidents service requests) attended and successfully resolved.
- No fixed monthly salary will be applicable only payment per resolved ticket
Required Skills & Experience:
- Trained onDesktop Portable and Workstationlatest technologies both hardware & software.
- Hands-on experience inhardware installation and troubleshooting.
- Capable of handling:
- Network Interface Cards
- Removable media devices(SCSI/IDE/SATA/SAS)
- Optical Drives(Blue-ray/DVD-ROM/CD-ROM)
- Tape Backup Units
- RAID Setupon PC
- Other associated peripherals.
- Must own a two-wheeler (Bike)for commuting between client sites.
Job Description:
- Daily ticket assignment:5-6 tickets per day.
- Responsible forcollecting devices from warehouseand visiting respective client sites foronsite part replacement and issue resolution.
- Must follow standard processes and documentation protocols for ticket closures and hardware replacements.
Onboarding Details:
- Mandatory Training:Selected candidates to attend training
- Onsite Work Commencement:Immediate
Location:Chennai (Multiple sites)
Candidate Eligibility & Onboarding Conditions Field Engineer (Chennai)
Own Bike with Valid Driving License
- Must possess a valid two-wheeler driving license.
- Must have their own bike for daily commute to client sites.
Willingness to Work as Field Engineer
- Should be comfortable travelling to minimum 4 to 5 sites per daywithin Chennai city.
Compensation Structure
- Should be OK to work for per ticket(this amount is inclusive of travel fuel and all expenses).
Training & Assessment
- Must attend an unpaid training for 2 weeksconducted by the client.
- Must clear two technical assessments/testsduring/after training.
- Based on performance the training period may extend OR they will start getting service tickets once their Tech ID is created by the client.
Notice Period for Dropout
- In case the candidate wishes to discontinue after onboarding or during training they must provide a minimum of 2 weeks to 1 month notice.
If interested please share your updated resume to with subject line Field Engineer - Chennai
Required Experience:
Junior IC
Employment Type
Full-Time
