Human Resources Analyst A-C (Benefits)
Human Resources Analyst A-C (Benefits)
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Job Description
About this Job
This Vacancy is located in the Human Resources Department of Eastern Louisiana Mental Hospital System in Jackson LA (East Feliciana Parish). ELMHS is the largest 24-hour multi-site state psychiatric complex comprised of residential outpatient and inpatient services.
THE IDEAL CANDIDATE SHOULD POSSESS THE FOLLLOWING COMPETENCIES
Focusing on Customers:The ability to serve the needs of those who support and/or rely on the services provided.
Making Accurate Judgments:The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards
Managing Resources: The ability to ensure resources such as time money and people are utilized appropriately to
result in maximum business value.
Thinking Critically: The ability to objectively question analyze interpret and evaluate information to form a
conclusion.
Using Data: The ability to use relevant and valid data to inform a recommendation for action.
Acting Decisively:The ability to make decisions quickly and effectively.
Acting with Ethics and Integrity: The ability to be consistent honest and a trustworthy steward of State resources.Minimum Qualifications
- Three years of human resources experience; OR
Six years of full-time experience in any field; OR
A bachelors degree.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. Job Specification
The official job specifications for this role as defined by the State Civil Service can be found here.
Job Duties and Other Information
Job Duties:
This position is a highly complex technical professional level position located in the Human Resources Department which is part of the Administration Division at ELMHS. This position serves as the principle specialist over the ELMHS Benefit Program (Retirement and Insurance). This position also performs highly analytical tasks in six human resources program areas: Payroll FMLA Workers Compensation Insurance Retirement and ADA. The incumbent provides support throughout the hospital on issues that are highly complex and confidential in nature. Incumbent must have in-depth knowledge and expertise of the rules regulations procedures and deadlines for a variety of insurance products available to state employees. S/he must also know LASERS regulations and statutes Civil Service Rules LDH/OBH policies and procedures and a variety of federal and state laws governing benefits and pay of employees and clients.
20% Insurance
- Serve as a subject matter expert for administration of all aspects of the insurance program for ELMHS.
- Develops recommends and implements ELMHS insurance policy and procedures.
- Run and responsible for insurance reports to detect and prevent errors in such areas but not limited to ADA Drop list Overage dependents Mismatch etc.
- Coordinates and schedules miscellaneous insurance vendors for statewide presentation.
- Notifies vendors and coordinates as well as schedules miscellaneous insurance vendor fairs for presentation and/or informational sessions.
- Incumbent is responsible for receiving the forms and documents necessary to ensure employees receive the insurance products they have requested.
- Incumbent enters transactions for changes in insurance due to enrollments separations retirements and changes in coverage into appropriate online systems and/or provides hard copy documents to the insurance provider.
- Incumbent computes various premium amounts owed such as differences in amounts paid versus amounts owed changes and amounts of premiums after retirement and all other premium calculations.
- S/he secures necessary information and signatures on all insurance documents and notifies employees of any changes to coverage and/or premiums.
- Reviews all forms and documents received to ensure all items are complete.
- Incumbent is responsible for providing employees with information concerning the flexible benefits programs miscellaneous vendors cafeteria plans and any other insurance-related benefits.
- Responsible for maintenance and filing of insurance documents in accordance with records retention policies.
- Purges documents and/or scans as needed.
- Ensures confidentiality of documents containing private information (beneficiaries Social Security numbers etc.)
- Stays current on applicable confidentiality and retention laws or guidelines.
- Calculates and prepares the Office of Group Benefits monthly invoice of retiree premiums to ensure the agencys and retirees shares of the premiums are paid correctly and in a timely manner.
- This requires correctly calculating and balancing the retirees premiums verifying employee eligibility dates for FMLA/LWOP.
- Notifies retirees to submit proper timely payment of premiums due etc.
- Provides information requested by retirees employees families and interested individuals regarding all rules regulations procedures for all deductions from checks retirement check amounts life insurance proceeds etc.
- Provides claims forms and information for disability insurances.
- Maintains log of all insurance documents received and processed.
- Retrieves data on monthly basis to calculate performance indicators and prepares report for HR Directors review.
15% Retirement Program Serve as a subject matter expert for administration of all aspects of the retirement program for ELMHS.
- Develops recommends and implements ELMHS retirement policy and procedures.
- Responsible for administering the Louisiana State Employment Retirement System (LASERS) for ELMHS employees.
- This includes providing information on applications retirement options DROP or other retirement benefits.
- Conducts research needed to resolve discrepancies in retirement contributions as requested by LASERS.
- Ensures that all paperwork sent to LASERS is complete accurate and submitted timely.
- Maintains system to notify employees of critical deadlines for enrollment or participation.
- Assists families with processes for claiming survivors benefits.
- Provides employees with information concerning their benefits and directs them to LASERS as needed.
- When needed makes changes to the employees records in ISIS to keep LASERS information current
15% Payroll Administration Assists ELMHS employees with problems on paychecks or other payroll related problems.
- Corrects problems as needed. Responsible for processing Off-Cycle checks for these employees who did not receive a payroll check or who were paid incorrectly.
- Has responsibility for researching and resolving issues on discrepancy reports for the HCM ISIS system and Office of State Payroll (OSUP)
- Processes necessary forms and/or documents to OSUP for reversal of electronic fund transfers aged outstanding checks employee claims offsets and recoupments of overpaid wages.
- Researches and processes payroll adjustments for ELMHS employees.
- Performs research to respond to unemployment claims and prepares responses to inquiries from the Louisiana Workforce Commission.
- May be required to represent ELMHS in person or by phone at unemployment hearings.
- Establishes a file and prepares payroll adjustments as needed.
- Prepares monthly report from HCM ISIS of number of payroll adjustments made and computes error rates for individual timekeepers.
- Prepares report for HR Directors review.
15% Family and Medical Leave Act (FMLA) Administration Incumbent is responsible for administration of all aspects of the FMLA for ELMHS.
- Notifies timekeepers supervisors and employees of potential FMLA qualifying absences and requests documentation.
- Provides forms and information to employees to ensure compliance with employee notification provisions of FMLA.
- Receives initial FMLA requests and enters into HR database log.
- Runs LaGov HCM reports to obtain information to determine employees FMLA eligibility.
- Reviews FMLA requests and makes inquiries to employee or medical provider to ensure that medical or family-related conditions meet the criteria as a qualifying event in accordance with federal law.
- Identifies cases that are FMLA qualifying and identifies employee location.
- Runs monthly LaGov HCM reports to identify absences that may qualify for FMLA.
- Notifies timekeepers supervisors and employees of potential FMLA qualifying absences and requests documentation.
- Provides forms and information to employees in compliance with federal timelines for employee notification provisions of FMLA.
- Sets up and maintains tickler systems to ensure medical certifications are received in a timely manner.
- Provides supervisors and timekeepers written notification of employees FMLA eligibility and type of FMLA.
- Provides tracking forms for intermittent FMLA. Sets up quotas in LaGov HCM and updates date notification fields for tracking.
- Prepares all notifications and correspondence within timelines required by federal law or agency policy.
- Tracks progress on the HR log. Notifies HR Supervisor HR Manager and HR Director of non-compliance and makes recommendations for denial or discontinuance of FMLA.
- Stays current on FMLA legal opinions and research. Ensures that the agencys procedures are in compliance with federal law and LDH/OBH policies.
- Recommends changes to policy and procedure to facilitate processing and/or to respond to changes in laws or regulations.
- Consults with LDH attorney as needed to verify eligibility and/or qualifying event decisions.
- Ensures correct forms are available on the HR page of the ELMHS intranet.
- Prepares non-disciplinary action letters as needed and works with HR Supervisor and HR Manager to process when employees fail to comply with guidelines certifications and/or exhaust their benefits under FMLA laws.
- Prepares monthly reports of activities for HR Supervisor HR Manager and/or HR Director and executive staff to describe numbers of FMLA cases trends and other statistical data as requested.
- May prepare quarterly reports for the Governing Body when requested. Keeps HR Supervisor HR Manager and/or HR Director informed as to new cases complications problems or questions from employees timekeepers supervisors or department heads
15% Workers Compensation Administration Responsible for independently managing ELMHS Workers Compensation benefits program for ELMHS.
- Receives the Employers Report of Injury form and logs into the HR Workers Comp log.
- Reviews form for complete and accurate information and enters information into the online database in accordance with Office of Risk Management (ORM) timeline requirements.
- Interprets rules and regulations to consult with employees and supervisors regarding use of Workers Compensation.
- Acts as the primary liaison to the ORMs contracted provider.
- Responds to formal inquiries from provider regarding each claim by researching and responding to verbal and written inquiries.
- Serves as a liaison to provider the Office of Workers Compensation medical providers timekeepers employees and supervisors regarding status and progress of claims.
- Calculates average weekly wages and provides information to provider.
- Receives medical checks from provider and processes buy-back payments in the LaGov HCM payroll system.
- Notifies employees when checks are received and returns checks to provider as needed.
- Records verifies and processes all workers compensation leave buy-backs maintaining accurate records of each.
- Responsible for the Transitional Return to Work Program at ELMHS. Collaborates with the Office of Risk Management employees supervisors managers and the Appointing Authority to develop suitable return to work plans.
- Assists with developing and facilitating accommodations identifying essential functions of jobs reviewing and recommending job modifications oversight plans and track progress. Conducts Transitional Return to Work Team meetings as needed.
- Maintains all documentation regarding Transitional Return to Work and monitors employees progress every 30 days. Documents and reports program results.
- Notifies HR Director when agencys procedures or forms need to be updated for compliance with ORM/LDH/OBH policies.
- Recommends changes to policy and procedure to facilitate processing.
- Attends mediations and court appearances when needed.
- Assists with establishing uniform procedures and formats and makes recommendations to the HR Director for changes to procedures or forms.
- Prepares activity reports as needed for HR Supervisor HR Manager HR Director and executive staff
10% Americans with Disabilities (ADA) Administration Incumbent is responsible for the accommodation process as well as state and federal disability laws.
- Stay abreast on legislation and national state and local issues affecting access for employees with disabilities.
- Document and maintain up-to-date case records and notes of appropriate and accurate information.
- Interpret policy procedures and laws pertaining to Americans with Disabilities Act (ADA) and determine eligibility.
- Counsel employees supervisors and department heads regarding possible accommodations.
- Communicate both verbally and in writing with physicians rehabilitation counselors etc. to gather information regarding individuals condition.
- Evaluate requests and coordinate with Appointing Authority HR Director Department Head and treating physician to recommend approval and/or negotiate accommodations.
- Work closely with LDH Legal Inactive Cooperative Process Team (ICTP) to finalize accommodation requests and ensure facility compliance with state and federal laws.
- Develop modified job duties to implement temporary accommodations based on the employees capabilities. Provide information referral and support to employees with medical conditions or disabilities.
- Perform accommodation reviews to ensure compliance with state and federal regulations and standard work to support employee requests for accommodation.
- Operate as an advocate for the accommodations process by providing on-going consultative support to Department Heads and Supervisors with a focus on problem-solving and creative solutions.
- Assist employees in understanding their restrictions and limitations and their legal rights and responsibilities.
- Coordinate the accommodation process and provide end-to-end case management including conducting interactive discussions with employee medical provider Department Head/Supervisor and other stakeholders to determine and finalize accommodate approval/denials.
- Facilitate escalated communication between employees with disabilities medical providers Department Heads/Supervisors as well as leave health and disability insurances and workers compensation stakeholders.
- Maintain and monitor ADA database.
- Advise Department Heads and Supervisors of responsibilities to prevent discrimination based on pregnancy to ensure compliance with the Louisiana Pregnancy Act.
- Clarify validity of statements and request documentation from medical providers when questionable or additional information is required.
- Coordinates ordering supplies including obtaining quotes for special purchases of equipment materials or supplies for implementing reasonable accommodations or public access.
- Coordinates the submission of work orders for the Maintenance Department as necessary.
- Provides consultation coaching and education regarding accommodation matters to Department Heads and Supervisors.
- Provides training to Department Heads and Supervisors to ensure they have an understanding of all current policies and procedures associated with the ADA.
5% Miscellaneous Duties
- Works on special projects as needed by the HR Supervisor HR Manager or HR Director. Assists other HR staff as needed.
- May be required to participate in training layoff preparation budget preparation or other administrative duties.
- Attends training on Workers Comp and FMLA when available.
- Serves as the subject matter expert on Workers Comp for HR Training of staff and supervisory personnel.
- Willingly accepts and performs additional duties as needed for the smooth operation of the Human Resources department
5% OTHER DUTIES
- Participates in educational trainings and competency requirements as mandated for accreditation and licensure of the facility as well as mandated by all rules regulations policies and procedures of LDH OBH ELMHS and Civil Service.
- Performs all other duties assigned by supervisor/designee to maintain continuity and quality accreditation and licensure requirements.
- Perform all other duties assigned by supervisor but not listed for the smooth operation of the unit/building and/or the facility.
- Maintains current valid and unencumbered motor vehicle operators license.
- Adheres to all rules regulations policies and procedures of LDH OBH Eastern Louisiana Mental Health System and Civil Services. Completes necessary paperwork for employees who are leaving employment at ELMHS.
- Ensures return of state property to include parking permits and badges and notifies HR staff IT department Fiscal CEO and Security of pending terminations. Enters information in LDOL system within 72 hours.
- When needed assists employees with LEO or other online HCM OGB and LASERS systems for employee self-service.
- Provides information requested for budgeting or other fiscal reporting.
- Willingly accepts and performs additional duties as needed for the smooth operation of the Human Resources department.
ESSENTIAL FUNCTIONS
- Ability to operate a computer keyboard have knowledge of Excel Word and ability to learn and use LaGOV HCM software.
- Ability to communicate effectively verbally or in writing with all levels of staff.
- Ability to demonstrate compassion and a willingness to assist employees in problem resolution.
- Ability to manage a team of professionals in a manner that motivates them to accomplish goals and grow professionally.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written oral diagram or schedule form.
- Ability to perform analytical thought processes and make decisions with minimal supervision.
- Ability to maintain calm and professional demeanor under stressful conditions.
- Ability to manage multiple competing priorities and meet changing deadlines.
- Ability to maintain confidential information.
- Ability to set up and/or maintain filing systems.
- Ability to compile and prepare various reports (requires analysis and comparison of data).
- Ability to reach bend stretch and stoop.
- Remaining in a normal seated position as in working at a desk for substantial periods as in performing administrative tasks including clerical work or in operating a personal computer.
- Ability to lift up to 30 pounds or equipment/supplies. Ability to lift and place objects on shelves at heights up to eight feet or lifting and placing files in cabinets.
- Ability to access multi-story building via stairs (requires climbing ascending and descending).
- Ability to remember details.
- Ability to work overtime as needed.
- Ability to work core hours of 8:00 a.m. to 4:30 p.m.
Position-Specific Details:
Salary is negotiable based on experience.
SER (Special Entrance Rate):
HR Analyst A: $1394.40/biweekly
HR Analyst B: $1491.20/biweekly
HR Analyst C: $1648.00/biweekly
Premium Pay (paid per hour worked):
Facility Longevity in Human Resources: starting at $1.00/per hour workedThis position may be filled as an HR Analyst A B or C
*This posting may be used to fill vacancies in other divisions or units at Eastern Louisiana Mental Health System within 90 days of closing.
This position may be filled as either a Probational or Job Appointment (open to all qualified applicants); a promotion (open to all statewide classified and Agency wide permanent status employees); or by Detail to Special Duty. Current permanent status classified employees may be required to accept a Probational appointed if selected. If filled as a Job Appointment there is a possibility that this position may be converted to a Probational Appointment should funding become available.How To Apply:
To apply for this vacancy click on the Apply link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*
It is recommended that you apply for all job titles that you are interested in.
Specific information about this job will be provided to you in the interview process should you be selected. However there is no guarantee that everybody that applies to this posting will be interviewed.
For further information about this vacancy please contact:Leigh Moore
Required Experience:
IC
Employment Type
Unclear
