Program Support Coordinator
Program Support Coordinator
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Job Description
All full-time university staff are eligible for VCUs robust benefits package that includes: comprehensive health benefits paid annual and holiday leave granted up front generous tuition benefit retirement planning and savings options tax-deferred annuity and cash match programs employee discounts well-being resources abundant opportunities for career development and advancement and more. Learn more about VCUs benefits here.
Summary:
At VCU we Make it Real through learning research creativity service and discovery the hallmarks of the VCU experience. A premier urban public research university nationally recognized as one of the best employers for diversity VCU is a great place to work. Its a place of opportunity where your success is supported and your career can thrive. VCU offers employees a generous leave package career paths for advancement competitive pay and an opportunity to do mission-driven work.
Typical Duties
- Provide administrative support for clinical services so that patients are seen promptly and the clinic operates smoothly.
- Schedule practitioners utilizing Pyramed software ensuring appointments are scheduled accurately.
- Maintain a patient appointment system and manage walk-ins.
- Answer phones schedule appointments register patients by verifying eligibility and reviewing patient information for completeness and accuracy.
- Manage daily clinic schedule and room assignments to ensure proper clinic coverage and organization.
- Monitor fiscal operations.
- Organize medical records to ensure completeness and availability of the records
Typical Education and Experience
- Medical business office skills such as patient and clinician management medical records management and fiscal operations are necessary.
- Working knowledge of basic bookkeeping is necessary.
- Excellent professional customer service is a must.
- High School diploma and at least two years experience in business office experience.
- Experience in a business office in an ambulatory care setting is preferred.
Preferred Hiring Standards
- Experience in a medical office setting with experience using electronic health record systems.
University job code 22031 Coordinator 1 Health Sciences; State Role Code 49093
Chifawn Taylor
Required Experience:
IC
Employment Type
Full Time
