Job Description
Job Summary
We are seeking an experienced and dynamic Commercial Lines Account Manager to join our team. The ideal candidate will be responsible for managing a portfolio of commercial insurance accounts providing exceptional customer service and ensuring client satisfaction. This role requires a detail-oriented professional with strong communication and negotiation skills to maintain and grow client relationships.
Responsibilities
- Develop and maintain strong relationships with clients understanding their insurance needs and providing tailored solutions
- Act as the primary point of contact for clients addressing inquiries resolving issues and ensuring client satisfaction
- Collaborate with insurance carriers to obtain quotes negotiate terms and recommend policy changes based on client needs
- Review and analyze client insurance coverage making recommendations for adjustments and enhancements
- Keep accurate and organized client records including policy documents endorsements and other relevant information
- Remain knowledgeable about industry trends regulations and market conditions and provide relevant insights to clients
- Monitor and manage policy renewals ensuring timely and proactive communication with clients
- Support business development efforts by identifying cross-selling and upselling opportunities within the existing client base
Qualifications/Requirements
- Proven experience as an Account Manager in the insurance industry
- Strong understanding of commercial insurance products coverages and underwriting guidelines
- Excellent interpersonal and communication skills with the ability to build and maintain strong client relationships
- Proficient in using insurance management systems and MS Office applications
- Ability to prioritize and manage multiple tasks in a fast-paced environment
- Demonstrated ability to work collaboratively with internal teams and external partners
- Holds an active P&C (Property and Casualty) insurance license
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
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Required Experience:
Manager