SR. Employee Benefits Account Manager
SR. Employee Benefits Account Manager
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Job Description
Job Description
Job Title: Senior Employee Benefits Account Manager
Job Summary
The Senior Employee Benefits Account Manager is responsible for overseeing a portfolio of group benefits clients ensuring the effective delivery renewal and compliance of employee benefits programs. This position requires advanced knowledge of group insurance products and a high level of client service. The role includes strategic client consultation interdepartmental coordination and support for both new and renewing business.
Responsibilities
- Serve as the primary point of contact for assigned clients fostering long-term consultative relationships.
- Respond to client inquiries regarding coverages claims eligibility billing and policy updates.
- Coordinate with internal teams (analytics compliance wellness technology and administration) to meet client needs.
- Manage the full renewal cycle including marketing to carriers tracking responses and preparing recommendations.
- Facilitate and lead client and employee meetings to present benefit offerings and updates.
- Draft client communications and ensure timely distribution of materials such as benefit guides and enrollment packets.
- Monitor and ensure compliance with federal and local regulations including the distribution of required notices and reports.
- Generate and analyze monthly reports for clients focused on data-driven decision-making.
- Support Account Executives with ongoing service and project-based initiatives.
Qualifications/Requirements
- 5 years of employee benefits account management experience preferably within an agency setting.
- Strong knowledge of group health insurance products and regulatory requirements.
- Proven experience managing the full renewal process and coordinating with multiple internal teams.
- Excellent verbal and written communication skills; comfortable presenting to employer groups and employees.
- Detail-oriented with strong organizational and problem-solving skills.
- Proficiency with Microsoft Excel PowerPoint and agency management systems.
- Active Life & Health license required.
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
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Required Experience:
Manager
Employment Type
Full-Time
