Entry Level Customer Service Agent
Entry Level Customer Service Agent
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Job Description
Join Our Team at Pattern Promotions - Entry Level Customer Service Agent
About Us: In a rapidly changing world innovation and creativity are essential. At Pattern Promotions we encourage our team to think outside the box challenge the status quo and develop fresh ideas. We believe that diversity of perspectives drives innovation and we are committed to staying at the forefront of the latest trends and technologies.
Position: Entry Level Customer Service Agent
Schedule: Weekends Off
Salary: $800 - $1095 per week
Work Type: In-person (strictly on-site)
Job Description:
Description
We are seeking a motivated and enthusiastic Entry Level Customer Service Agent to join our dynamic team. In this role you will be the first point of contact for our customers playing a critical role in ensuring they have a positive experience with our company. As an Entry Level Customer Service Agent you will be responsible for addressing customer inquiries resolving issues and providing information about our products and services
Responsibilities:
- Respond to customer inquiries via phone email and chat in a timely and professional manner
- Assist customers with product-related questions and troubleshooting issues
- Process orders returns and exchanges efficiently while maintaining accurate records
- Document customer interactions and maintain detailed notes in our CRM system
- Work closely with other team members to ensure consistent and high-quality service
- Identify trends in customer feedback and provide input for process improvements
Qualifications:
- High school diploma or equivalent; a college degree is a plus
- Strong verbal and written communication skills
- Ability to handle multiple tasks and prioritize effectively
- Proficient in using computers and software applications
- Customer service experience is a plus but not required
- Demonstrated ability to work in a team-oriented environment
Benefits:
- Weekends off for a healthy work-life balance.
- Competitive weekly salary ranging from $800 - $1095.
- Excellent growth opportunities within the company.
- Supportive and innovative work environment focused on professional development.
- Continuous training and opportunities to expand your skillset.
If youre ready to build meaningful client relationships and contribute to a dynamic team apply today! Join Pattern Promotions where your career growth and success matter.
Note On-campus work in Chicago IL
Required Experience:
Junior IC
Employment Type
Full-Time
