Customer Development Manager
Customer Development Manager
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Job Description
Customer Development Manager (South & South West)
Full time permanent (Field-based)
We have an exciting opportunity for a Customer Development Manager to join our Sales team. The successful applicant will work as part of the Regional Sales team managing clients within a designated region of the UK pro-actively securing new business whilst focusing on maximising and delivering both Import and Export target volume delivering revenue and TEU driven KPIs
Due to the nature and demands of the Regional Sales role an agile approach to working forms part of the package and travel around the South of England will be a key requirement. In return for a competitive salary company car plus other generous benefits we are looking for a self-motivated organised individual with great people skills who is looking for a progressive career with a company that prides itself on being Employer of Choice within the shipping industry.
At MSC UK our aim is to provide a market leading service to our customers whilst embodying our company values throughout their journey with us.
Skills and experience youll bring to us
- Experience in key account management
- Drive to build relationships with current client base whilst increasing the portfolio of accounts and new customers
- Previous experience in setting and working to budgets
- Proven background in shipping / logistics
- Proven record in sales and Key Account Management
- Proactive analytical results driven with ability to manage deadlines
- Communicator and sound negotiator at all levels and can track and hunt potential new business
- Excellent verbal written communications and presentation skills with data analysis
- A positive attitude to solving business issues working closely and collaborating with departments across the whole business
- Microsoft programme skills (to include Excel and PowerPoint) would be beneficial
How you will help us and what you can expect
- High level account management developing opportunities by customer.
- Focus on TEU growth profitability upselling of all MSC products and client profiles
- Regular reporting of customer performance
- Tracking the business to ensure delivery of budget expectations
- Extensive UK travel and some international travel for face to face meetings along with client entertainment.
- Collaborating with Trade wider sales team and supporting business units
- Proactive client contact to promote relationships and update on new services and products in line with overall strategy
- Meet agreed KPIs including Pipeline and CRM updates
- Contribute to a positive work climate through a flexible attitude to work supporting colleagues and living MSCs brand values
- Manage individual performance instigating and implementing improvement plans to create a high-performance culture
- Set and work out budgets for specified accounts for both Exports and Imports
If you feel that this is the next step in your career please apply now.
What Working for Us Means
We pride ourselves on being the employer of choice within our industry. We are a family company and our family values feed into everything we do. We are passionate about what we do we challenge ourselves to achieve excellence and we are tenacious in overcoming obstacles. Through working together with passion and enthusiasm we provide a unique experience for our customers.
We are in continuous evolution. We strive for the most innovative solutions to embrace change always respecting safety and the environment.
Our mission is to provide our people with personal fulfilment and enrichment. We are committed to sharing our knowledge delivering training and support; enabling our peoples professional growth. We ensure fair opportunities through providing long-term career development embracing diversity and valuing all cultures. Diversity bringing strengths through different viewpoints experiences & approaches.
WHAT WORKING FOR US MEANS
We pride ourselves on being the employer of choice within our industry. We are a family company and our family values feed into everything we do. We are passionate about what we do we challenge ourselves to achieve excellence and we are tenacious in overcoming obstacles. Through working together with passion and enthusiasm we provide a unique experience for our customers.
We are in continuous evolution. We strive for the most innovative solutions to embrace change always respecting safety and the environment.
Our mission is to provide our people with personal fulfilment and enrichment. We are committed to sharing our knowledge delivering training and support; enabling our peoples professional growth. We ensure fair opportunities through providing long-term career development embracing diversity and valuing all cultures. Diversity bringing strengths through different viewpoints experiences & approaches.
MSC VALUES
We are a Family Company
We have
Passion
We Care
for People
We are in
Continuous Evolution
We believe in
Equal Opportunities
Documents
Required Experience:
Manager
Employment Type
Unclear
