drjobs Gaming Moderator - Arabic

Gaming Moderator - Arabic

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1 Vacancy
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Job Location drjobs

Kuala Lumpur - Malaysia

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Where: Remote Malaysia

Type: Freelance

Join us at Social Element

Founded 22 years ago were a leading global and independent full-service social media agency on a mission to Make Social Better for everyone.

To us better social means creating unskippable content making scrolling safer for everyone creating stronger connections with each other and making a huge impact.

The Opportunity

As a Gaming Moderator you will review user generated content and follow community guidelines to ensure everything is appropriate non-offensive and in compliance with our clients guidelines.

You will be key in building a secure and safe gaming environment for users and making sure our clients brand reputation is kept safe at all times.

What Youll Do

As a core part of the opportunity you will be reviewing strong graphic images sound files and written content that may violate the guidelines of the community.

  • Follow Guidelines: moderating in accordance with Social Element guidelines and client-specific guidelines.
  • Escalation of Sensitive Content that falls within the official guidelines e.g. child safety bomb threats etc.
  • Carrying out moderation and training according to the times scheduled in the project schedule.
  • Complete Shift Reports by using templates provided according to individual projects requirements.
  • Supporting moderators who may need assistance as well as mentoring and providing guidance to new moderators
  • Informing Project Managers of any technical or other issues with sites or content and providing feedback on any client issues.

    Working Hours

    Ideally we are looking for candidates who have flexibility to work across weekdays and weekends to cover all project hours. The shifts we need covered are midnight-6am UK time.

    For this project you would be expected to work 8-10hrs on Fri Sat Sun and Mon then additional days on top of this are a bonus. Weekends are non-negotiable - you must be available!

    At times the times may change and the amount of hours you will be required to work may increase or decrease depending on the needs of the projects.

    Child Protection

    At Social Element we place the protection of children at the heart of everything we do. We believe everyone has a responsibility to promote the welfare and safety of all children regardless of their age disability gender identity race religion sex or sexual orientation. All candidates will have to agree to a criminal background check and provide details for 2 professional referees at the point of accepting an offer of work.

    Requirements

    Excellent Arabic and English level as youll be moderating content in both languages its a must to have outstanding reading skills.

    Background experience: either in moderation community management or a very experienced gamer enthusiast who is well versed in the world of gaming forums and platforms. We also consider valuable to anyone who has voluntary experience in moderating gaming forums chat rooms etc.

    Passionate Gamer: No matter if you are a console or PC gamer you breathe and enjoy gaming

    Social Media knowledge: great understanding and knowledgeable in navigating different social platform (Tik Tok Twitch Discord Facebook Instagram etc) to keep up to date with the latest gaming trends events followers etc.

    Digital native: comfortable and fluent in using a variety of technologies apps online and cloud platforms.

    A self-disciplined who knows how to manage their own time e.g priorities tasks shifts attend training etc. while working remotely

    IT Policy

    Minimum requirements:-

    1. Operating system - Windows 11 / MAC OS X version 13 (Ventura) or higher with Admin credentials.
    2. Any processor that supports Windows 11 (support for Windows 10 will end in October 2025). This isnt relevant if youre running Windows 11 or a supported MacOS version as per the above line.
    3. At least 8GB RAM (16GB recommended)
    4. A secure home-based broadband Internet connection with a minimum speed of 20 Mbps download and 1 Mbps upload (50 Mbps download and 5 Mbps upload are recommended).
    5. 40 GB available HDD (SSD recommended)
    6. A Webcam and headset
    7. Android or iOS device for 2FA

    Chromebook Linux and Cloud VMs are not supported. If you want to run a local VM (virtual machine) you need to send us your computer specs and explain how you intend to do this.

    The Hiring Process

    The hiring process for this position will be made up of the following stages:

    Online Assessment

    Behavioural interview with one of our Talent Team Members

    Our Diversity Equality & Inclusion Commitment

    We are proud to be an Equal Opportunity employer. Our recruitment process is fair transparent and based on merit skill and experience related to the role. We welcome applications from diverse and under-represented groups regardless of their background.

    We value having divergent thinkers who bring various experiences and viewpoints to the table at The Social Element. We strongly encourage members of underrepresented groups to apply.

    We are also able to make reasonable adjustments throughout the full recruitment process so we invite you to identify any additional support that you may require to ensure you are supported throughout the full process.

    We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates so even if you feel you dont fulfil all the requirements we encourage you to still apply wed love to hear from you!

    How To Apply

    If all this sounds like you simply upload your CV/resume and a cover letter (or a link to your cover letter video if you prefer). *Make sure to include the following details in your cover letter/video or we wont be able to process your application:

    ***If you would prefer to submit your application in a different format please feel free to get in touch with us at and we will be happy to assist you in any way we can. We are unable to accept applications via this inbox.

    We are excited to receive your application!

    Employment Type

    Full Time

    About Company

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