Customer Service Representative with French
Customer Service Representative with French
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Job Description
Are you passionate about delivering outstanding customer experiences Join a global travel & tourism leader in Lisbon! Were looking for a French-speaking Customer Service Representative ready to support clients across multiple platforms with professionalism and empathy.
Location: Lisbon Portugal
Work Model: On-site
Employment Type: Fixed-term (6 months) with potential extension or permanent contract
Industry: Outsourcing BPO Travel & Tourism
Languages: French (C2) English (B2)
Compensation: Base salary performance incentives
What Youll Be Doing:
Handle customer queries via phone email chat & social media
Provide clear and accurate information about products and services
Assist with troubleshooting and escalate complex issues when needed
Accurately document interactions and manage your ticket queue
Work cross-functionally with tech and service teams
Contribute to process improvements with feedback and ideas
What Were Looking For:
Native/fluent French (C2) & solid English skills (B2)
Minimum 1 year of customer service experience
Strong communication skills across platforms
Ability to troubleshoot and follow structured procedures
Fast learner detail-oriented and tech-savvy
Team player who thrives in fast-paced environments
Willingness to work rotating shifts: Monday to Friday 6AM10PM
Whats On Offer:
Join a top global travel brand
Competitive salary bonus incentives
Career growth in the BPO industry
Supportive and multicultural team
Exclusive travel perks & discounts
And many more benefits!
Apply now and bring your French fluency to a vibrant international workplace in Lisbon!
#FrenchJobs #LisbonJobs #CustomerService #TravelIndustry #BPOCareers #WorkAbroad #MultilingualJobs #NowHiring #JoinUs #CSROpportunity
Employment Type
Full Time
