Position: Strategic Business Analyst
Location: 446 W. Crogan St. Suite 200 Lawrenceville GA
Type: 100 Onsite (No remote option)
Duration: 12 24 Months (Contract)
Work Hours: Monday Friday 8:00 AM 5:00 PM
Interview Process: To be communicated by the client
Background Check:
- Public safety background check required
- Includes criminal history and fingerprinting
- Police will contact the candidate directly
- Process may take up to 2 weeks
Department: Business Strategic Services
Reports to: Manager Business Strategic Services Department of Information Technology
Position Overview:
The Strategic Business Analyst will support the Business Strategic Services team in the discovery documentation research analysis and activity tracking of technology solutions and services for County leadership and departmental stakeholders.
Key Responsibilities:
- Conduct primary and secondary research for business cases and technology solutions
- Analyze and document technology capabilities and business process improvements
- Facilitate customer requirement gathering and journey mapping sessions
- Create reports dashboards and performance visualizations
- Develop and maintain process documentation such as swim lanes (As-Is & To-Be) technology inventories and business architecture
- Assist in developing business cases including ROI and VOI calculations
- Support creation of technical content for solicitations and RFPs
- Create and manage workflows for intake processes and digital signature capture
- Collaborate with Business Relationship Managers (BRMs) for project hand-offs to relevant departments
- Aid in the development of outcome-based dashboards and tracking systems
Required Qualifications:
Education:
- Bachelors degree in Computer Science Business Administration or a related field
Experience & Skills:
Research & Analytics:
- Experience in technology research and analysis
- Familiarity with creating dashboards performance tracking tools and data visualizations
Technical Skills:
- Proficiency in Microsoft Word Excel PowerPoint
- Working knowledge of Visio MS Project and SharePoint preferred
- Experience in facilitating requirement gathering sessions
- Lead consulting experience with a major consulting firm (preferred)
Communication & Interpersonal:
- Excellent communication and presentation skills
- Ability to translate technical concepts for executive-level audiences
- Strong executive presence and stakeholder engagement skills
Organizational & Problem Solving:
- Critical thinker with strong analytical and problem-solving ability
- Detail-oriented with high-quality work standards
- Strong management and organizational skills