Front Desk Guest Ambassador
Front Desk Guest Ambassador
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1-3years
18 - 22
1 Vacancy
Job Description
- Answer patient questions and provide information on procedures and wait times (35%)
- Create a welcoming experience by greeting patients and providing exceptional service (35%)
- Direct guests and manage patient registration (10%)
- Promote and educate patients about available services (5%)
- Stock refreshments and encourage satisfied patients to leave reviews (5%)
- Maintain clean waiting areas and perform general cleaning duties (10%)
- Attend marketing team meetings to stay informed on new initiatives
- Compile and maintain reports as needed
- Other duties as assigned
- Education: Bachelor s degree preferred
- Work Experience: Prior experience in customer service front desk or reception ideally in hospitality
- Skills: Strong verbal and written communication skills with the ability to simplify information for patients
- Standing and sitting for extended periods
- Ability to occasionally lift items over 25 lbs.
- Competitive Pay
- Comprehensive Benefits: 401(k) Health dental and vision insurance; company paid life insurance and more!
- Paid time off
- Advancement Opportunities with a growing company
- Supportive Work Environment focused on employee and patient satisfaction
Requirements
- Education: Bachelor s degree preferred
- Work Experience: Prior experience in customer service front desk or reception ideally in hospitality
- Skills: Strong verbal and written communication skills with the ability to simplify information for patients
Benefits
- Competitive Pay
- Comprehensive Benefits: 401(k) Health dental and vision insurance; company paid life insurance and more!
- Paid time off
- Advancement Opportunities with a growing company
- Supportive Work Environment focused on employee and patient satisfaction
Education: Bachelor s degree preferred Experience: Previous experience in customer service, hospitality, or a healthcare front desk role Skills: Strong communication, adaptability, and ability to explain healthcare info in simple, friendly language
Education
Education: Bachelor s degree preferred Experience: Previous experience in customer service, hospitality, or a healthcare front desk role Skills: Strong communication, adaptability, and ability to explain healthcare info in simple, friendly language
Employment Type
Full Time
