Manager, Software Engineering Management
Manager, Software Engineering Management
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Salary Not Disclosed
1 Vacancy
Job Description
What you get to do in this role:
- Lead and manage a team of Servicenow platform developers in the infrastructure space providing mentorship and guidance maintaining a best-of-class mindset.
- Manage quarterly and annual planning team objectives individual goals deliverables hiring development plans and performance reviews.
- Collaborate with peer teams on complex global engineering efforts to ensure architecture agreement resource coordination and implementation timelines.
- Provide technical guidance for systems optimization opportunities and participate in architectural reviews.
- Assess risks vulnerabilities and mitigations of existing systems to ensure they are highly available operationally sound perform at scale and exceed customer expectation.
- Remove blockers and act as an escalation point for issues and form cross functional relationships to ensure organizational success.
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- 2-3 years people management experience especially of a software development or systems engineering team across a global 24x7 production environment.
- Fluency with the components of ServiceNow Application and Administration.
- Solid background in Linux systems and OS Patching on a global scale.
- Ability to execute a project based on priorities context risks and desired outcomes.
- Ability to work cross functionally establishing relationships with partners that are consumers and dependencies of your product.
- Good communication skills and the ability to work in an open collaborative and dynamic team environment.
- Experience in software development release management DevOps and large-scale program management.
- ServiceNow Platform development experience and SN UI frameworks familiarity.
- Fluency in one or more relevant programming languages (Java JavaScript or Python).
FD21
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
