Manages team members in the Resort Experience department.
As a Resort Experience Supervisor you will
- Responsible for communicating and working with Westgate vendors such as Resort Recreation and Tourism
- Manage and Facilitate products and services for Activities/ Events.
- Coordinate activity and special event programs using themed concepts.
- Assist in set-up and breakdown for special events.
- Organize and update department files.
- Plan parties for owners guests and team members.
- Formulate an environment which will increase team members morale and motivation and promote team spirit.
- Take charge of the department in the absence of the director.
- Purchase and pick up supplies and equipment when necessary.
- Order inventory and distribute logo merchandise and sports equipment.
- Prepare daily and monthly records and procedures for logo merchandise marketing materials and other purchases in accordance with CFI and Westgate Resorts accounting.
- Collect daily written reports about the Fitness Center and Game Room.
- Organize vendor reports and collect monthly payments.
- Write up subordinate team member performance evaluations; ability to enforce disciplinary procedures.
- Attend manager meetings and participate in team member orientation tours.
- Power and responsibility to cancel various activities when weather or other conditions pose a safety hazard to participants.
- Cooperates with recreation and non-recreation personnel.
- Team leader for the Resort Experience Department regarding resort service standards.
- Contact person for entertainment regarding special events.
- Stock special event supplies on a weekly basis.
- Performs weekly inspections of recreational sites.
- Replacement of nets repairing and repainting equipment as needed.
- Contact person for contractors regarding repairs and replacement of recreational courts playground dock fitness center etc.
- Responsible for collecting and recording bike log information.
- Ability to design create and upkeep decorations.
- Coordinate Team Member Safety Training
- Maintain Safety Training Compliance Records.
Qualifications :
- Current Drivers license
- First Aid & CPR preferred
- Must regularly lift and/or move up to 10 pounds frequently lift and/or move up to 25 - 50 pounds
- Bachelors degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
Additional Information :
Why Westgate
- Comprehensive health benefits medical dental and vision
- Paid Time Off (PTO) vacation sick and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life Disability Accident Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e. hotels cruise resorts restaurants entertainment etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.
Remote Work :
No
Employment Type :
Full-time