Customer Service Officer - Sydney
Customer Service Officer - Sydney
Posted on :
28-06-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
An excellent opportunity exists for a suitably qualified and highly motivated individual to join the Rex Sydney Airport Team in the role of a Part-Time Customer Service Officer.
Reporting:
This position reports to the Sydney Airport Manager.
Position responsibilities:
- Provide check-in services at Sydney Airport.
- Reservation and ticket sales including collection of monies.
- Pre and post flight duties.
- Editing of flights.
- Sales reporting and recording functions as appropriate.
- Assisting with the receipt and dispatch of aircraft
- Computer system operations (SABRE).
- Departure Control System (DCS) knowledge.
- Rex Lounge duties including processing of guests restocking cleaning and monitoring of bar services.
- Assisting special needs customers.
- Passenger marshalling.
- Assist customers with damaged and lost baggage enquiries.
- Comply with requirements set out in the companys safety policy and standard operating procedures.
- Other duties as reasonably requested by the Airport Manager
Selection Criteria:
- Previous airline customer service experience essential.
- GDS experience essential.
- Able to obtain an ASIC (Aviation Security Identification Card)
- Able to obtain a Responsible Service of Alcohol certificate
- Able to work shift work that includes early starts evenings and weekend work.
- Ability to work in a team environment and a commitment to on time performance.
- Previous customer service experience mandatory.
- Well-developed written and oral communication skills.
- Outstanding image and presentation.
- Computer literacy of a high degree.
- Ability to work unsupervised.
To apply
Please apply via the Apply Now button below by Friday 11 July 2025.
Rex is an equal opportunity employer
Required Experience:
Unclear Seniority
Employment Type
Part-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
