You are Hebrew speaker and you are a Social Media addict We are recruiting Customer Delight for Social Media - Hebrew speaking to Lisbon in Portugal.
Your working day :
- Provide support to small and medium-sized businesses (SMBs) to help them grow across multiple channels - chat email and phone;
- Support and expand the self-serve advertising base for SMB clients in the online and digital advertising domain;
- Provide pre and post-sales support for all self-service products;
- Provide product and tool support to enhance clients experience;
- Identify trends and solve problems facing multiple SMB clients;
- Resolve customer issues in a timely manner pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions.
- Provide vital product insights and feedback from customers to engineering.
What you need to know to have a chance of getting this job :
- Native Hebrew & good English
- Great communication
- Aptitude for problem-solving
- Excellent communication skills: verbal written listening skills
- High school diploma or equivalent (mandatory)
- Valid work permit in Portugal or Eu passport
You will benefit :
- 12-month renewable contract
- Work in Home Office based in Portugal
- Initial training during 3 weeks
- Work schedule : Monday to Sunday 8h per day with 2 days off per week // Rotating shift & Days off
- Private Heathcare & Dentalcare from contract signature
- Stable work and career progression;
- Great activities
And for candidates abroad
- Airport Pick-up
- Flight refund after 9 month in the company
- Accommodation in a room in a flat shared with others employees