Customer Support Specialist
Customer Support Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
About the Company
The client is a global service provider supporting leading organisations in technology modernisation experience transformation and complex problem-solving.
The Role
The Customer Support Specialist (Italian-speaking) will deliver professional support to customers across multiple channels. The role demands clear confident and professional communication as well as the ability to work remotely.
Key Responsibilities
-
Deliver customer support in Italian via chat phone and email.
-
Communicate confidently and professionally at all times.
-
Troubleshoot and escalate customer issues as required.
-
Maintain accurate and detailed records in CRM systems.
-
Support ongoing improvement initiatives within the service team.
Requirements
-
Native/fluent proficiency in Italian with excellent written and spoken communication skills.
-
Good English for collaboration with international colleagues.
-
Previous customer service/support experience is desirable.
-
Professional confident and adaptable with the ability to work remotely.
Employment Type
Full Time
