drjobs Customer Support Specialist Swedish

Customer Support Specialist Swedish

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1 Vacancy
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Job Location drjobs

Stockholm - Sweden

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Customer Support Specialist Swedish (Remote)

Location: Remote
Employment Type: Full-time

About the Company

The client works with global enterprises to transform technology systems enhance user experiences and solve pressing business challenges.

The Role

The Customer Support Specialist (Swedish-speaking) will manage customer queries with professionalism and confidence. The role requires strong communication skills and the ability to provide effective support remotely.

Key Responsibilities

  • Handle queries in Swedish via phone email and chat.
  • Deliver confident clear communication to resolve issues effectively.
  • Escalate technical concerns when necessary.
  • Record all interactions accurately in CRM systems.
  • Share insights and feedback for service improvements.

Requirements

  • Native/fluent proficiency in Swedish with excellent communication skills.
  • Strong English ability for internal communication.
  • Previous experience in a customer-facing role preferred.
  • Able to work remotely and independently.

Employment Type

Full Time

Company Industry

About Company

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