Event Manager - Hilton Orlando
Event Manager - Hilton Orlando
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1 Vacancy
Job Description
The Hilton Orlando is looking for an Event Manager to join their team!
Located in the heart of Central Florida Hilton Orlando offers exceptional service with over 1400 guest rooms 248000 square feet of meeting space and top-tier amenities. From dining options to a resort-style pool and full-service spa we provide a memorable experience for both business and leisure travelers.
As an Event Manager you will be responsible for the successful solicitation event planning and overall execution of events & meetings that take place within the hotel. TheEvent Manager will interact frequently with customers and guests to learn about their needs and develop relationships from which to earn repeat and expanded business.
The Benefits:
Hilton is proud to have an award-winning workplace culture ranking #2 Best Workplace by Great Place to Work & Fortune.We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including
- DailyPay: Access to pay when you need it.
- Medical Insurance for you and your family.
- Mental Health Resources.
- Best-in-Class Paid Time Off (PTO).
- Go Hilton Travel Discount Program.
- Supportive Parental Leave.
- Matching 401(k) Plan.
- Employee Stock Purchase Program (ESPP).
- Debt-FreeEducation Programs.
- Career Growth and Development Opportunities.
- Team Member Resource Groups.
- Recognition and Rewards Programs.
- Benefits may vary based on property-specific terms employment conditions and applicable agreements.
What will I be doing
- Responsible for successful execution of event and customer satisfaction to ensure customer remains loyal and books future business with hotel.
- Verbal and written communication (group resume weekly pick up post event report call reports banquet event orders etc.) with customer and internal team in a proactive manner relative to payment structure room block management food and beverage public room rental and exhibit hall fees incremental and affiliate revenue streams performance damages and master billing process.
- Directs customer services via site visits and planning meetings for definite and potential groups and effectively showcase the property and all services.
- Maximize revenues and controls expenses through effective negotiation of services and accurate forecasting.
- Respond to guest inquiries and special requests and resolve issues or concerns in a timely friendly and efficient manner.
- Attendance required at forecasting meetings menu review department citywide pre-cons and operational department pre shifts meetings if applicable.
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Employment Type
Full-Time
