Credit Controller
Credit Controller
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Job Description
Job Title: Credit Controller
Location: Head Office Leicestershire
Salary: Competitive plus bonus & benefits
Were on the lookout for a Credit Controller who thrives on solving problems spotting patterns and chasing down the details others might miss. This isnt your typical credit control role its all about managing and recovering supplier-related debit balances that often fall through the cracks: over-payments duplicates returns billing quirks.
If youre curious by nature confident on the phone and take pride in making things right keep reading.
About the role:This is a hands-on investigative role that sits at the intersection of finance and supplier relationships. Your mission Track down debit balances understand where theyve come from and recover the money owed to us all while keeping communication smooth and professional. Youll be:
Taking full ownership of supplier debit balances from discovery to recovery.
Investigating root causes by diving into data talking to internal teams (like Procurement Ops AP) and reaching out to suppliers.
Managing communications with suppliers whether its a quick call formal letter or a well-crafted email to get balances cleared and accounts reconciled.
Reconciling supplier statements to ensure everything checks out.
Reporting regularly on recovery performance aged balances and any issues that need flagging.
Suggesting improvements to processes that help prevent debit balances from cropping up again.
Working through disputes in a calm fair and timely way.
Keeping tight records of all actions and correspondence.
Supporting the AR & AP Operations Managers with various ad-hoc tasks as they come up.
About You:Youre methodical confident and tenacious the kind of person who follows the thread until you get to the bottom of things. Youre great with numbers even better with people and always ready to ask the next question. Specifically youll bring:
Solid experience in credit control accounts receivable or accounts payable.
A good grasp of financial reconciliation and bonus points if youve dealt with supplier debit balances before.
Strong communication and negotiation skills youre comfortable handling tricky conversations with tact and clarity.
A curious mindset and a drive to solve problems not just spot them.
Confident use of Excel and/or Google Sheets (you know your way around pivot tables and formulas).
Great time management you know how to prioritise and keep a caseload moving.
A results-focused approach you take ownership and follow through.
A basic understanding of accounting principles.
Sound like you Apply now and help us make every penny count.
#LI-DC1
Employment Type
Full-Time
