- Full time position based on Yuggera country in Loganholme
- $107k - $118k Super Salary Packaging
- Flexible hybrid role WFH 50% of the time!
Our Organisation
Join The Benevolent Society a flexible friendly organisation with over 200 years of history empowering Australians to live their best lives. Were independent non-religious and deeply committed to reconciliation and inclusion.
About the role
This is a hands-on fast-paced leadership role at the front line of family support sitting within our Early Childhood Approach (ECA) program supporting the Loganholme area. You will lead a dynamic intake team responsible for handling high-volume referrals and setting the tone for every familys journey with us!
Were looking for a strong values-aligned leader with a calm head adaptable attitude and fast learner with a love for helping others thrive even in the trickiest moments.
Your day-to-day
- Lead and support a team of Service Support Coordinators managing 150 weekly referrals for children under 9 with diagnosed disabilities.
- Guide your team to provide warm accurate and efficient first contact ensuring all critical details are captured ahead of key meetings.
- Set the tone for quality and empathy in a high-pressure environment.
- Use your sharp data entry triaging and problem-solving skills to support smooth intake processes.
- Collaborate with your fellow Team Leader to foster a unified respectful team culture.
Why join us
- Flexibility & Wellbeing Enjoy hybrid work options monthly RDOs (12 extra days off per year) Fitness Passport access EAP support and the option to purchase additional leave.
- Salary Packaging & Perks Maximise your take-home pay with up to $15900 in salary packaging and vehicle packaging options to suit your lifestyle.
- Recognition & Growth Competitive pay service rewards long service leave after 5 years and tailored professional development opportunities.
- Cultural Inclusion Dedicated cultural leave and support for Aboriginal and Torres Strait Islander employees including leadership pathways and networking groups.
Skills and Experience
- Proven Team Leader experience.
- Quick learning ability and a commitment to high personal and team standards.
- Excellent interpersonal and conflict resolution skills with the ability to steer team culture positively.
- Strong administrative tech and data entry skills attention to detail is a must!
- Values-driven mindset aligned with the purpose of supporting vulnerable children and families.
- Not For Profit or intake/triage experience highly regarded.
If youre up for a challenge love leading through complexity and want to make a lasting impact wed love to hear from you! Apply today!
Not sure if you meet the criteria Contact Francesca onor Iona Summers at for a friendly discussion.
The artwork above is by Jasmine Sarin a proud Kamilaroi and Jerrinja woman from NSW who grew up on the South Coast in Jerrinja and Yuin country (Nowra) and Dharawal country (Wollongong).