Learning Assistant
Learning Assistant
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Job Description
Starting salary:25770
Contract type:Permanent
Grade:1
Location:Stirling Castle
Working Hours:Monday - Frida 35 hours per week
Interviews:To be held Week Commencing 21 July 2025
This is an important role for both the Learning and Inclusion Team and for the various visitor-facing teams at Stirling Castle. You will take on the coordination of learning visitors and learning spaces to provide an excellent experience for learners and support their varied needs. Your role will include booking learning visits creating learning resources and assisting with educational programmes.
For more information about the post and information about the team please access the full job descriptionfor this post. Please note that if you dont have Office 365 installed on your device this can be opened using your browser.
Benefits of joining us at Historic Environment Scotland
- Enrolment onto a Civil Service Pension scheme 28% employer contribution
- 25 days annual leave pro-rata (increasing to 30 days after 3 years) 11.5 public holidays
- Reimbursement for relevant professional subscriptions
- Support for further education and personal development
- Study leave for work related courses
- Flexible working hours (where appropriate)
- Free entry to all of our properties (with up to three guests)
- Free entry to English Heritage Manx and Cadw properties
Key Responsibilities of this role
Assisting the Stirling Castle Learning Officer in co-ordinating developing and delivering a learning programme for Stirling Castle that serves a variety of learners from nursery children to life-long learners from site tours to object handling to costume and role will include creating resources delivering face-to-face sessions either with the Learning Officer or alone and booking and processing learner visits.
Key requirements of the role:
In order for you to be successful in this post we will be looking for you to complete acover letterwhich addresses:
1.Why you are interested in the post with Historic Environment Scotland
2.How you can meet each of the essential and desirable criteria (in up to 800 words) using examples of where you have used these skills in the past.
Please ensure that you provide real life examples for each of the criteria to be considered for this post. You can use examples of how you have met this criteria from your work life home life education or volunteer experience.Please read ourCV and Cover Letter Guidancefirst before completing as you will only be eligible for selection if you use examples of how you meet the essential and desirable criteria.
Essential Criteria:
Excellent customer service skills with the ability to quickly discern customers needs and be proactive in addressing these.
Experience of communicating with an audience for example working/volunteering with children families or adults in school or community settings or in a front of house role which involves communicating with groups.
Ability to show empathy with learning visitors who may have complex needs.
Excellent communication skills (written oral and aural) to enable effective communication with learning visitors and colleagues which sometimes needs to be achieved quickly within a busy environment.
Ability to work accurately and confidently with minimal supervision but also know when to seek assistance or escalate a matter.
Ability to work as part of a team.
Ability to remain calm and work effectively within a busy varied environment.
Find out more aboutdesirableskills and experience in ourfull job description.
We are dedicated to building a workforce which is reflective of diversity within Scotland. We warmly welcome applications from candidates of all backgrounds regardless of age race gender or gender identity religious beliefs marital status sexual orientation disability or neurodiversity. In support of our Gaelic Language Plan we welcome applications from Gaelic speakers.
We want every candidate to have the best chance to succeed during the recruitment process. If you require your application in an alternative format please reach out to us via email ator call our Head Office at 0 and speak to a member of our People Team.
Please note that at this time we are unfortunately unable to provide sponsorship as part of the recruitment process therefore you must have current right to work in the UK to be considered for a post.
To submit your application online please read our How to Apply section followed by Apply Now button to begin your application.
*Due to site maintenance please note that we are currently experiencing problems with issuing notification emails through our recruitment platform. If you have not received notification that your application has been received please email We apologise for any inconvenience caused by this.*
Employment Type
Full-Time
