Assistant Store Manager
Assistant Store Manager
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Job Description
The A&M Mission: Were more than just a jewellery brand were on a mission to revolutionise the jewellery experience.
Our Values & Culture: At A&M our values arent just words - theyre the heartbeat of how we show up every single day.
Grow Together. Celebrate Each Other. Break All Boundaries.
Were a company fuelled by growth recognition and pushing beyond the expected. We move fast think big and believe that progress is a shared journey. We champion one anothers wins and show up with support when it counts - because when one of us grows we all do. If youre inspired by collaboration driven by curiosity and energised by celebrating others youll thrive here at A&M.
Location: Glasgow Scotland.
Hours: 40 hours per week.
Salary & Benefits: 30000 commission. See more on our benefits here.
Our Commitment: Sustainability starts with us. From community work caring for our suppliers and educating and supporting our team. See our commitments here.
The Assistant Store Manager Mission:
You will deliver the most memorable and engaging in-store experience bringing Experiential Retail to life. Championing our core values you will play an integral part of the continued growth and expansion of the brand whilst partnering with your store manager to lead and develop your team with growth always at the forefront.
How youll drive success:
Experiential Retail
- Partner with your Store Manager to lead by example on the shop floor ensuring the team delivers exceptional customer experience integrating our 3 experiential retail pillars: Community & Connection Memorable Moments and Inspiration & Innovative
- Drive continuous elevation to our overall customer experience to ensure the customer is at the heart of all decisions
- Build brand loyalty by promoting our CRM scheme hosting events and engaging with your local community
Inspirational Reverse Leadership
- Partner with your Store Manager to provide the support mentorship coaching and guidance that the team need to truly flourish and grow in their roles
- Adopt a reverse leadership approach in partnership with your Store Manager to inspire continuous growth to your team through training coaching and frequent reviews in order to cultivate high-performing and truly engaged teams
- A clear and confident communicator youre comfortable with delivering feedback on the shop floor observing & delivering in the moment
Cross-functional collaboration
- Partnering with your Store Manager to drive a commercially strong store you will lead the way in ensuring strong numbers are achieved through inventory management VM store layouts and experiential retail
- Ensure efficient and effective operational processes in your store to enhance productivity and customer satisfaction
What youll need to thrive:
- A values champion and brand ambassador our values resonate deeply with you
- This role is ideal for anyone with experience as an Assistant Store Manager
- You have the ability to develop and mentor a high-performing team to create an environment fostered by learning growth and development
- Strong communication and interpersonal skills with the ability to influence and collaborate with cross-functional teams and stakeholders at all levels
- Youre always looking for a better way to do things and are naturally curious in everything you do and every conversation you have
The Interview Process and Candidate Experience
- Life Story & Values - a 30 min video call with our Talent Team for us to get know each other better asking questions inspired by our three core values
- SWOT Task - youll present a SWOT analysis of the store youre applying to and share this with your Area Manager in person
- In-Store Experience Interview - a chance for you to experience life as a Store Manager in an A&M store with our Head of Retail
Feedback: Were committed to creating the best candidate experience we can for you. Youll receive feedback over the phone or email at every stage in the process once youve had an interview so that we can set you up for success and help fuel your growth.
Employment Type
Full Time
