Order Management Specialist II

About Us:
We are the leader in human-centric cybersecurity. Half a million customers including 87 of the Fortune 100 rely on Proofpoint to protect their organizations. Were driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.

How We Work:
At Proofpoint youll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovate Responsive to feedback challenges and opportunities Accountable for results and best-in-class outcomes Visionary in future-focused problem-solving Exceptional in execution and impact.

Corporate Overview
Proofpoint is a leading cybersecurity company protecting organizations greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions Proofpoint helps companies around the world stop targeted threats safeguard their data and make their users more resilient against cyber-attacks. Leading organizations of all sizes including more than half of the Fortune 1000 rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email the cloud social media and the web.

We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. Thats why were a leader in next-generation cybersecurity.

Protection Starts with People. Proofpoint.

The Role

Our Order Management Specialist is a key player to the service we provide our customers. As an Order Management Specialist you will ensure customer orders are processed in an efficient and timely manner in compliance with company requirements and quality expectations and help ensure excellent customer transaction experience. While processing orders you will be responsible for maintaining effective communication with other individuals and departments as necessary. This position is a prime opportunity for someone looking to launch their career with an industry leader or an experienced OM professional.

Your day-to-day:

• Review contracts and order paperwork for completeness and accuracy Work with the Deals Desk Sales Coordinators or Sales Representatives or others to obtain necessary documentation required for each order
• Track deals through document revisions and delivery of products
• Accurately enter deal information into and D365 for order processing invoicing and commissions/forecasting purposes
• Process orders to meet and exceed expectations in alignment with high quality output
• Proactively communicate issues back to management and follow order management processes Support internal audit and SOX controls
• Participate in cross-functional projects that will help scale the business
• Contribute to additional Order Management activities as assigned

What you bring to the team

• Prior experience with Order Entry Sales Operations or Deals Desk is preferred
• Well-organized; able to effectively handle multiple tasks and prioritize ERP (D365 SAP or Oracle) and experience preferred
• Ability to communicate effectively with a strong sense of teamwork
• Ability to work in a high-pressure environment with extended hours & weekends required during end of quarter
• Self-motivated with a knack for being meticulous / detail oriented
• Ability to work with a diverse team and influence/drive change across functions
• Solid MS Office and Computer Skills

Why Proofpoint

Protecting people is at the heart of our award-winning lineup of cybersecurity solutions andthe people who work here are the key tooursuccess. Were a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive diverse multinational company that believes in culture fit but more importantly culture-add and we strongly encourage people from all walks of life to apply. We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! #LifeAtPFPT

#LI-AN2

Why Proofpoint At Proofpoint we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons youll love working with us:

Competitive compensation

Comprehensive benefits

Learning & Development: We are committed to the growth and development of our team members offering a range of programs including leadership and professional development workshops stretch project assignments and mentoring opportunities to help employees reach their full potential.

Flexible work environment: Remote options hybrid schedules flexible hours etc..

Annual wellness and community outreach days

Always on recognition for your contributions

Global collaboration and networking opportunities

Our Culture:

Our culture is rooted in values that inspire belonging empower purpose and drive success-every day for everyone. We encourage applications from individuals of all backgrounds experiences and perspectives. If you need accommodation during the application or interview process please reach out to . How to Apply Interested Submit your application here We cant wait to hear from you!

Consistent with Proofpoint values and applicable law we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge skills and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package including flexible time off a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year plus a three-week Work from Anywhere option.

Base Pay Ranges:

SF Bay Area New York City Metro Area: