Support Enforcement District Supervisor
Support Enforcement District Supervisor
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Job Description
Department ofHealth and Human Services (DHHS)
Opening Date: June 24 2025
Closing Date: July 8 2025
Job Class Code: 5098
Grade: 26 (Supervisory B.U.)
Salary: $59716.80-$84468.80 per year
Position Number: 02000-1426
Location: Augusta
This is a full-time position located at 35 Anthony Avenue Augusta under the supervision of Tanya Tronziger. This opportunity allows partial telework with management approval.
-AGENCY PROMOTIONAL ONLY- This is only open to those with promotional status in the Department of Health and Human Services.
Core Responsibilities:
This is a supervisory role in planning directing and coordinating support enforcement collection recovery and related court activities within an assigned district. Responsibilities include:
directing and overseeing assigned program staff engaged in support enforcement and recovery activities.
overseeing and coordinating the preparation filing and execution of cases with the Family Division of the Maine District Court System.
developing implementing and monitoring program policies rules and regulations.
reviewing and assessing program performance.
coordinating district operations with other resources and agencies.
resolving support enforcement and recovery activity issues within the region.
Minimum Qualifications:
In order to qualify you must have a six (6) year combination of training education and/or experience which would demonstrate knowledge of support enforcement and recovery activities to include at least two (2) years of experience in support enforcement and/or recovery.
Preference will be given to applicants with 2 or more years experience as a State of Maine Human Services Enforcement Agent.
Supplemental Questions: In addition to the application please address each of the following items to be properly evaluated
1. Provide examples of your previous experience which demonstrate your leadership abilities including your skills in coaching and/or counseling.
2. Provide examples of your previous experience which demonstrate your planning and organizational skills.
3. Provide examples of your previous experience which demonstrate your written and oral communications and interpersonal relations skills.
4. Describe examples from your background experience which demonstrate your ability to use critical thinking when making decisions.
5. Describe activities that you have engaged in that foster an office atmosphere of positive accountability.
6. Describe your technological skills in terms of office administration.
Note: Applicants are subject to pre-employment screening including verification of minimum qualifications application information employment history and references. Conditional offers are made to selected candidates who must successfully complete a pre-employment fingerprint-based criminal history record check.
Thinking about applying
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If youre currently reading this and hesitating to apply for that reason we encourage you to go for it! Let us know how your lived experience and passion set you apart.
Agency information:
The Department of Health and Human Services (DHHS) is dedicated to promoting health safety resilience and opportunity for Maine people. The Department provides health and social services to approximately a third of the States population including children families older Mainers and individuals with disabilities mental illness and substance use disorders. The Department also promotes public health operates two state psychiatric hospitals and provides oversight to health care providers.
The Office for Family Independence Division of Support Enforcement & Recovery (DSER) is responsible for the development and implementation of the rules regulations policies and procedures necessary to ensure that all non-custodial parents are contributing to the economic support of their children. Responsibilities include establishing paternity locating non-custodial parents establishing and enforcing child support orders and representing the Departments interest in the Maine District Court in matters pertaining to child support. This position requires occasional travel.
Application Information:
For additional information about this position please contact Tanya Tronziger at
Apply online by selecting the Apply for this position button and uploading a recent resume and cover letter. In addition please answer the supplemental questions above. If education is used to meet the minimum requirements please upload a copy of a transcript or diploma.
Please submit all documents or files in PDF format.
To request a paper application please contact
Benefits of working for the State of Maine:
No matter where you work across Maine state government you find employees who embody our state mottoDirigo or I leadas they provide essential services to Mainers every day. We believe in supporting our workforces health and wellbeing with a valuable total compensation package including:
- Work-Life Fit Rest is essential. Take time for yourself using 13 paid holidays 12 days of sick leave and 3 weeks of vacation leave annually. Vacation leave accrual increases with years of service and overtime-exempt employees receive personal leave.
- Health Insurance Coverage The State of Maine pays 85%-95% of employee-only premiums ($11196.96 - $12514.32 annual value) depending on salary. Use this chart to find the premium costs for you and your family including the percentage of dependent coverage paid by the State.
- Dental Insurance The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).
- Retirement Plan The State contributes the equivalent of 13.29% of the employees pay towards the Maine Public Employees Retirement System (MainePERS).
Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a childincluding fathers and adoptive parentsreceive six weeks of fully paid parental leave. Additional unpaid leave may also be available under the Family and Medical Leave Act.
State employees are eligible for anextensive and highly competitive benefits package covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated foranything less than full-time.
Theres a job and then theres purposeful transformative work. Our aim is to create a workplace where you can learn grow and continuously refine your skills. Applicants demonstrate job requirements in differing ways and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members and our process ensures an inclusive environment to applicants of all backgrounds including diverse race color sex sexual orientation or gender identity physical or mental disability religion age ancestry national origin familial status or genetics.
If youre looking for a great next step and want to feel good about what you do wed love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
Required Experience:
Manager
Employment Type
Full-Time
