ITSM Project Manager
ITSM Project Manager
Posted on :
27-06-2025
Employer Active
1 Vacancy
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Jobs by Experience
5-7years
Monthly Salary
$ 108680 - 118680
Vacancy
1 Vacancy
Posted on :
27-06-2025
Job Description
Please Note:
- Its a Hybrid Position in RichardsonTX Local Candidates Preffered.
- Bachelors and higher 5-7 years of the relevant management experience
Job Description
- The client is seeking a skilled dedicated and proactive Lead with strong interpersonal and Techno managerial skills to lead an IT Asset Management team.
- The candidate will support and maintain hardware and software infrastructure according to best practices.
- The Candidate will also assist in the development of guidelines and procedures for administration practices anticipate problems and suggest solutions.
Requirements
Required Qualifications:
- Ability to lead a team ensuring everyone is on task and responsible for their areas of expertise.
- Work closely w/ business directors and VP s to facilitate project meeting and action points
- Hardware & Software Asset management experience.
- Ability to create new mechanisms for reporting standards and metrics analyses across an organization.
- Facilitate regular technical team meetings to address concerns identify blocking items and develop strategies to succeed at accomplishing the goals of the team
- Update and maintain Risk Issues Process & policy documentation
- Exceptional communication organizational and customer service skills;
Key Responsibilities:
- Asset Management:
- Maintain an accurate inventory of all IT assets including hardware software and related components.
- Develop and implement asset management policies procedures and processes.
- Track the lifecycle of IT assets from procurement to disposal.
- Procurement and Deployment:
- Collaborate with the procurement team to acquire IT assets that meet organizational needs and budget constraints.
- Coordinate with various departments for the deployment and installation of IT assets.
- Ensure proper configuration and integration of new hardware and software.
- License and Compliance Management:
- Monitor software licenses to ensure compliance with vendor agreements.
- Conduct regular audits of software licenses and IT assets to identify and address compliance issues.
- Manage vendor relationships and negotiate contracts related to IT assets.
- Maintenance and Support:
- Develop and oversee a schedule for regular maintenance and updates of IT assets.
- Coordinate with IT support teams to ensure timely resolution of asset-related issues.
- Manage warranty and support contracts for hardware and software assets.
- Reporting and Documentation:
- Generate regular reports on the status usage and performance of IT assets.
- Maintain comprehensive documentation of asset management processes procedures and policies.
- Provide insights and recommendations to senior management based on asset data analysis.
Preferred Qualifications
- 5-7 years of the relevant management experiences
- Experience with Tanium Flexera Systrack and GoTo are a plus.
- Must be well-organized be able to work independently and have strong ability to effectively multi-task and problem solve;
- Proven ability to oversee multiple activities and help other team members to resolve project issues;
- Maintain high customer service levels by effectively working with team members other internal organizations vendors and customers;
- Ability to work in the Offshore and Onshore model
- Must be able to work in highly dynamic environment of project deliverable
Training and Certifications
- Project Management Professional (PMP) or PRICE2 certification is a plus.
- ITIL certification is a plus
5-7 years of the relevant management experiences Experience with Tanium, Flexera, Systrack and GoTo are a plus. Must be well-organized, be able to work independently, and have strong ability to effectively multi-task and problem solve; Proven ability to oversee multiple activities and help other team members to resolve project issues; Maintain high customer service levels by effectively working with team members, other internal organizations, vendors, and customers; Ability to work in the Offshore and Onshore model Must be able to work in highly dynamic environment of project deliverable
Employment Type
Full Time
Key Skills
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