drjobs Customer Account Representative

Customer Account Representative

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1 Vacancy
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Job Location drjobs

Miami, FL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description

We are seeking a dedicated and detail-oriented Customer Account Representative to join our growing team. The successful candidate will serve as the primary point of contact for our clients ensuring high levels of satisfaction and consistent account support. You will be responsible for maintaining client relationships resolving inquiries and assisting with account updates.

Responsibilities

  • Manage assigned customer accounts with professionalism and attention to detail

  • Respond to client inquiries concerns and requests in a timely and effective manner

  • Maintain accurate records of customer communications and transactions

  • Identify opportunities to enhance client satisfaction and retention

  • Collaborate with internal departments to resolve client issues

  • Assist in the onboarding of new customers and ensure a smooth transition

  • Track customer interactions and provide regular reports to management


Qualifications :

Qualifications

  • High school diploma or equivalent; associate or bachelors degree preferred

  • Previous experience in customer service account management or related field

  • Excellent communication and interpersonal skills

  • Strong problem-solving abilities and a proactive approach

  • Proficiency in Microsoft Office Suite and CRM systems

  • Ability to manage multiple tasks and prioritize effectively

  • Attention to detail and a commitment to customer satisfaction


Additional Information :

Benefits

  • Competitive annual salary ($57000 - $63000)

  • Opportunities for professional growth and internal advancement

  • Comprehensive training and support

  • Skill development programs

  • Collaborative and respectful work environment

  • Paid time off and holidays


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

About Company

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