IT Support Specialist
IT Support Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The IT Support Specialist provides tier-1 technical support for all end users resolving a wide variety of technical problems on a timely basis using their solid understanding of core IT concepts to build upon.
Essential Responsibilities
- Responds to Help Desk requests by providing timely and effective technical support to end users.
- Troubleshoots identifies and resolves technical issues related to local area networks (LAN) and PC workstations.
- Sets up configures and maintains computer hardware including desktops laptops docking stations monitors printers and scanners.
- Applies sound judgment to resolve issues efficiently ensuring high customer satisfaction minimal downtime and cost-effective solutions.
- Follows established procedures and guidelines while drawing on experience to perform job responsibilities effectively.
- Contributes to the IT knowledge base by creating and maintaining clear accurate documentation of technical procedures and resolutions.
- Other miscellaneous duties as required.
- Some travel may be required.
Qualifications :
- B.S. Computer Science or related field
- Three or more years of experience in a related position
- Technical proficiency with Microsoft Apple and Android operating systems tablets monitors printers laptops modems routers VPNs. LANs
- Must be authorized to work in the United States
Additional Information :
This is a full-time non-exempt position reporting to the Director of IT.
Moneta is committed to providing the best possible care for our employees; part of this care includes offering comprehensive benefits that enhance the well-being of employees and their families:
- Paid holidays
- Paid time off (PTO)
- Employer cost-shared medical and dental insurance
- Employer-paid short-term disability long-term disability AD&D insurance and basic life insurance
- 401k Match 50% of employee contributions up to 6% of compensation
- Discretionary annual profit-sharing bonus
- Paid parental leave
- Professional development reimbursement
- Paid volunteer time off (VTO)
- Employee referral incentive bonus program
- Onsite wellness programs & rewards
- Employee engagement activities
Moneta is a fiduciary fee-only Registered Investment Advisory firm and unable to hold securities licenses with the exception of Series 65. We also do not allow outside business activities insurance commissions and/or trails.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
