Senior HR Coordinator
Senior HR Coordinator
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Job Description
Handling request and tickets for HR Operations related queries from employees and managers for the countries to which Global HR Operations is providing services.
General Employee Life Cycle support for the countries transitioned or with no local HR department
Maintaining data in Workday pertaining to employee life cycle such as Promotion Transfer Contract extension Title change Probation & other job change transactions.
Providing support to Team Lead in successful transition of Operational tasks.
Assist team lead with Auditing the tasks performed by the team
Queue management in servicenow
Assist Team lead with documentation creation and SOP Updation.
Assist Team Lead to Create and maintain quick guides step by step guides and other training material for team to refer.
Ensure all daily deliverables are done as per agreed timelines
Ensure strong adherence to defined Turnaround time and SLA.
Participate in weekly/ Monthly update calls with Countries and Global HR Ops Team.
Qualifications :
-MBA in HR or any other stream .
-Business understanding of HR processes end-to-end.
-More than 4-7 years of experience of HR Shared services. Knowledge of any HR tool (Workday PeopleSoft Oracle SAP or similar).
Additional Information :
FUNCTIONAL COMPETENCIES
-Knowledge and experience of working in multinational company
Strong knowledge of HRIS Ideally Workday
Strong experience of working in HR Shared Service centre environments
BEHAVIORAL COMPETENCIES
Experience of working in a global matrixed organisation
Experience working in a fast-changing environment
Able to take initiative and act with confidence
Service-minded and knows the importance of good customer service.
Being systematic and have a structured work style with focus on details.
Accountability
Supporting the Team Lead in managing the daily HR Operations activities
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
