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Based at our Mumbai office the Travel Executive is an essential member of the Workspace team. We are looking for someone who can provide a top-tier travel experience for team members across the globe. Someone who will ensure exemplary customer service regarding all things corporate travel partner with external stakeholders and ensure compliance with corporate policies. Reporting to the Travel Team Manager the main responsibilities of this role will include but are not limited to:
Liaise with service providers to procure travel arrangements.
Provide exceptional service to key stakeholders with planning and booking international business trips directly - including flights accommodations commute etc.
Communicate with employees via phone mail or in person about the travel itineraries and address any concerns or questions they may have during or after their trip.
Ensure all trips are in line with travel policies and insurance.
Maintain relationships with employees vendors travel partners and other stakeholders.
Input trip details onto our 3rd party system International SOS as part of our H&S policy and to allow Finance to track for taxable reasons.
Educate employees regarding the cancellation policy refunds or any penalties.
Qualifications :
Strong experience as a travel consultant travel agent or similar role with an exceptional customer service record.
Experience making travel arrangements and reservations - flights hotel cabs etc directly.
Experience working in corporate travel is preferred.
Meticulous planner with attention to detail with bookings payments or other travel-related requirements.
Excellent communication and managing skills to build and maintain client relationships.
Ability to work under tight deadlines and manage multiple client bookings.
Proficiency in English (written and spoken)
Additional Information :
We ensure every team member is able to bring their best self to work as well as in their lives outside - take a look at our benefits:
How will you be rewarded
The successful candidate must by the start of the employment have permission to work in the country they are applying.
We know that to be truly innovative we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role please apply anyway and we will be happy to consider your application
Remote Work :
No
Employment Type :
Full-time
Full-time