Accounts Receivable Supervisor

We are seeking an Accounts Receivable Supervisor to join our Finance team. This is a unique opportunity for an entrepreneurial highly driven person with a well-rounded skill set and whose responsibilities extend beyond those of traditional collections roles. The ideal person for this role will need to not only have a strong grasp of accounts receivable functions and processes and also be flexible and a strategic thinker able to take on a variety of tasks.

The Accounts Receivable Supervisor position will play a critical role in managing our accounts receivable processes in our Colombia Shared Services Center. This role will be responsible for all supervision responsibilities for our Billing Collections and Cash App teams. The ideal candidate will possess a robust understanding of accounts receivable functions exceptional attention to detail and excellent analytical skills.

The Accounts Receivable Supervisor will have experience supervising a diverse team in a hybrid working environment.  The role requires the Supervisor to have a take charge approach.  Team members will report to their functional managers but have a dotted line to this onsite Supervisor

Job Responsibilities

• Support the functional managers in billing collections and cash app as assigned to ensure all work is completed accurately and on time.
• Gain and maintain a complete understanding of all processes systems tools problems etc. as assigned.
• Develop a complete understanding of all team inefficiencies problems etc.  Make suggestions and work with management team to drive improvements.
• Supervise and assist with documenting all processes creation of policies SOPs training guides etc.
• Complete all assigned reporting and reconciliations accurately and on time.
• Analyze the weekly reports received from bill review portal vendors and use V lookup skills to add additional invoice data to the spreadsheet.  Use as a tool for managing appeals/deductions
• Prepare weekly bill review portal status reports and distribute to the appropriate stakeholders.
• Effectively process write-offs in an accurate and timely manner based on corporate policy as assigned.
• Assist bill review portal teams with payment reconciliations by identifying and resolving any discrepancies in a timely manner.
• Effectively supervise team and provide continual performance feedback to functional managers.
• Assist functional managers with goal setting performance reviews weekly team meetings etc.
• Interact with AR team project managers leadership and business development team to identify and prioritize outstanding invoices for collections resolve problems and ensure a smooth transaction flow.
• Excellent communication and interpersonal skills
• Ability to handle sensitive confidential information
• Ensure that all team members abide by company requirements and regulations.
• Ensure that all team members work productively while also adhering to hybrid working requirements.
• Create and maintain a positive team culture and working environment both internally externally and cross-functionally.
• Provide exceptional customer service to internal and external stakeholders addressing inquiries and concerns promptly and professionally.

Qualifications :

Required Qualifications

• At least 3 years experience supervising an AR team or similar role
• At least 5 years experience working in AR (Billing Collections Cash App)
• Experience working with ERPs (Microsoft D365 SAP Oracle etc.)
• Intermediate knowledge of reporting platforms bill review portals and MS Office including pivot tables and v lookups
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Excellent time management skills with the ability to shift focus as needed.
• Ability to work effectively in a fast-paced deadline-driven environment.
• Ability to multi-task and work independently
• Proven ability to collaborate with cross-functional teams.

Preferred Qualifications

• Associates degree or above in accounting Finance or related field.
• Experience using bill review portals especially LegalX TyMetrix 360 portals
• Experience with Microsoft D365
• Prior experience in process improvement initiatives is a plus.

Additional Information :

Some of the Benefits We Have Include

J.S. Held understands all our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our teams needs.

• Our flexible work environment allows employees to work remotely when needed
• Medical Dental and Vision Insurance
• Commuter Benefit

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

By submitting your application you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection processing use and storage of your personal information as required and described therein. California residents can click here to learn more about the personal information we collect and here to learn about additional privacy rights that may be available.

Please explore what were all about at .

EEO and Job Accommodations

We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal!

J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law.

If you are an individual with a disability and would like to request for a reasonable accommodation please email  and include Applicant Accommodation within the subject line with your request and contact information.

EEO and Job Accommodations

We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal!

J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law.