Sr. Credit controller

Responsibilities: 

Control and reduce third party debt through proactive management of the assigned trade debtors ledger to set targets on a monthly basis (DSO Receivable overdue Collection ratio Dispute TAT) 

Define in conjunction with I2C Manager and Revenue Controller collection target according to the process 

Process and distribution of various reports as Trade debtors outstanding balance Cash flow forecast dispute report Bad debt provision and others 

Monitor and record customer account details for non-payments delayed payments and other irregularities (disputes) 

Identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in NiQ 

Escalate with Revenue Controller and CS to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal NiQ process 

Request and support re-invoicing according with clients specifications follow-up with revenue associate and provide any clarification 

Providing customer service regarding collection issues process and review account adjustments resolve client disputes and short payments 

Work with commercial teams to ensure all incoming queries are promptly resolved 

Perform other assigned tasks and duties necessary to support the Local Finance / I2C team 

Communicate to internal and external customers in a professional and polite manner at all times 

Qualifications :

Qualifications 

Experience in an international company preferably within a SSC/BPO environment within Order to Cash or Procure to Pay area. 

University degree (finance accounting business or related field) 

Very good level of English language 

Functional knowledge of MS Excel SAP Sidetrade (optional) or other ERP and/or Collection and Dispute Management software  

The ability to cooperate and interact effectively at all levels of the organization 

Very good understanding of customer services 

Accuracy and strong attention to detail 

The ability to work on own initiative and proactive/self-starter 

What does Success mean for this role 

A successful Collector will ensure all basic key performance indicators pertaining to Account Receivables align Collection target fulfillment average time on disputes resolution and DBO are achieved for the respective market. S/he will have built a successful working relationship with Revenue Associates and Revenue Controllers. 

Additional Information :

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

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Our commitment to Diversity Equity and Inclusion

NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:  Work :

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