3178-Intern-Data Ops
3178-Intern-Data Ops
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Hello! Youve landed on this page which means youre interested in working with us. Lets take a sneak peek at what its like to work at Innovaccer.
Customer Success at Innovaccer
Our mission is to turn our customers into tech-savvy superheroes ensuring they achieve success using our platform to meet their organizations business goals. If youre passionate about helping customers realize the value they seek with technology then our customer success team is the right place for you.
About the Role
As an intern you will play a key role in supporting our data operations by handling Level 1 (L1) alert monitoring for both ingestion and analytics pipelines. Youll be responsible for performing L1 troubleshooting on assigned ingestion and analytics tasks as part of our Business-As-Usual (BAU) activities.
This role also involves cross-collaboration with multiple teams to ensure timely resolution of issues and maintaining the smooth functioning of data workflows. Its a great opportunity to gain hands-on experience in real-time monitoring issue triaging and inter-team coordination in a production environment.
A Day in the life
- Create world class customer facing documentation which would delight and excite customers
- Remove ambiguity in understanding things by documenting things and hence making the teams more efficient and effective
- Convert tacit knowledge to implicit knowledge
- Handling L1 alert monitoring of ingestions and analytics.
- Doing L1 troubleshooting for issues in assigned ingestion/analytics tasks (BAUs).
- Cross collaborating with other teams to get issues resolved
- Adhere to JIRA processes to avoid SLA breaches
- Analysis and resolution of Low priority customer tickets
What You Need
- Basic knowledge of SQL and able to write to SQL queries
- An ambitious person who can work in a flexible startup environment with only one thing in mind - getting things done.
- Excellent written and verbal communication skills
- Comfortable to work in weekend night and rotational shifts
Preferred Skills:
- SQL/ ETL / Python support Support Processes (SLAs OLAs Product or application support)
- Data Ingestion Analytics Power BI
Heres What We Offer
- Generous Leave Benefits: Enjoy generous leave benefits of up to 40 days.
- Parental Leave: Experience one of the industrys best parental leave policies to spend time with your new addition.
- Sabbatical Leave Policy: Want to focus on skill development pursue an academic career or just take a break Weve got you covered.
- Health Insurance: We offer health benefits and insurance to you and your family for medically related expenses related to illness disease or injury.
- Pet-Friendly Office*: Spend more time with your treasured friends even when youre away from home. Bring your furry friends with you to the office and let your colleagues become their friends too. *Noida office only
- Creche Facility for children*: Say goodbye to worries and hello to a convenient and reliable creche facility that puts your childs well-being first. *India offices
Where and how we work
Innovaccer is an equal-opportunity employer. We celebrate diversity and we are committed to fostering an inclusive and diverse workplace where all employees regardless of race color religion gender gender identity or expression sexual orientation national origin genetics disability age marital status or veteran status feel valued and empowered.
Disclaimer: Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information we strongly advise you to report them immediately to our HR department at Additionally please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information including bank account details.
Required Experience:
Intern
Employment Type
Intern
