Customer Trainer
Customer Trainer
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Salary Not Disclosed
1 Vacancy
Job Description
The Customer Trainer will deliver da Vinci System technology training and facilitate surgeon-led training for surgeons first assistants and OR staff from a variety of surgical specialties including urology gynecology general surgery thoracic and trans-oral surgery. The Customer Trainer will be actively involved in the continuous improvement of training programs and provide support for customer training engineering and training research initiatives.
Roles and Responsibilities:
- Deliver da Vinci Surgical System training at designated and remote training centers.
- Lead and support specialized training programs and Society events.
- Conduct surveys to gather data and measure program effectiveness.
- Collaborate with various stakeholders to continuously improve the training programs.
- Train the sales team to conduct in-services and system technology skills development activities with customers on new and established products.
- Provide occasional support in hospital ORs and assist with system troubleshooting.
- Manage training center operations including logistics inventory and equipment maintenance.
- Maintain strong relationships with external and internal training partners.
- Act as a Medical Device Consultant (Medizinprodukteberater) in Austria and Germany after appropriate training as per legal requirement and provide guidance insight and support in the proper handling of Intuitive medical devices.
- Stay current on training protocols and apply effective coaching methods.
- Willingness and ability to travel as needed.
Qualifications :
Required Knowledge Skills and Experience:
- Professional training experience preferred.
- Clinical and/or operating room experience preferred.
- Strong problem-solving and organizational skills with the ability to work independently.
- Excellent verbal and written communication skills in English and German.
- Ability to thrive in a high-energy fast-paced environment.
- Excellent interpersonal skills and persuasive communication skills.
- Familiarity with adult learning principles is a plus.
#LI-Hybrid
Additional Information :
Intuitive ist ein Arbeitgeber der gleiche und gerechte Beschftigungsmglichkeiten bietet. Wir bieten allen qualifizierten Bewerberinnen und Bewerber gleiche Beschftigungsmglichkeiten unabhngig von ethnischer Herkunft Geschlecht Schwangerschaft sexueller Orientierung Geschlechtsidentitt nationaler Herkunft Hautfarbe Alter Religion geschtztem Veteranenstatus Behindertenstatus genetischen Informationen oder einem anderen Status der nach den geltenden Gesetzen auf Bundes- Landes- oder lokaler Ebene geschtzt ist und verbieten jegliche Form von Diskriminierung und Belstigung.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
