Back-Office Support Specialist
Back-Office Support Specialist
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Job Description
About your next great opportunity:
Looking for a flexible behind-the-scenes role Join our team and enjoy 24/7 shift options no calls to answer. Its the perfect job for those who love working in the back office with all the flexibility and support you need! Join a leader in the GameTech industry and help maintain a secure and welcoming platform for players by addressing disruptive activities.
Join us in our cozy Sofia office where ideas flow and teamwork thrives!
To make sure our customers have an awesome experience youll be the mastermind behind:
- Reviewing customer documents to verify their identities.
- Evaluating risks associated with customer profiles and financial transactions.
- Monitoring ongoing transactions including withdrawals for unusual activity.
- Reporting suspicious transactions according to the escalation guidelines.
- Keeping precise and comprehensive records of document verification processes and customer data.
- Handling and sharing sensitive information securely and appropriately.
Qualifications :
Heres what you will need in your toolkit:
- Minimum Language requirements: English (B2);
- 6 Months Relevant working experience in a back-office role will be considered an advantage;
- Attention to detail;
- Proactive and Customer-centric;
- Basic computer skills & MS Office / Google Suite proficiency;
What we offer:
- Long-term job security with a permanent contract.
- Additional health and life insurance coverage.
- Generous annual leave
- Food vouchers and paid breaks.
- Competitive salary and clear career progression.
- Cozy office in Sofia
- World-class on-the-job training.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
