Customer support with French and English (Entry level tech) - 4/6/8 hours
Customer support with French and English (Entry level tech) - 4/6/8 hours
Posted on :
27-06-2025
Employer Active
1 Vacancy
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Job Description
Why This Role Is Perfect for You:
Ultimate Work Flexibility! Choose a schedule that fits your lifewhether you prefer full-time part-time:
- 8-hour 6-hour or 4-hour shifts
- Work within standard business hours and weekends
Your Role & Responsibilities
As a Technical Support Specialist your goal will be to quickly resolve technical issues assist customers efficiently and enhance their overall experience.
- Help customers set up and troubleshoot their devices.
- Answer inquiries via phone and email.
- Identify customer needs provide product knowledge research issues and offer solutions.
- Stay updated on product expertise including wireless network solutions customer service best practices and email etiquette.
Qualifications :
What You Need to Succeed:
French (B2 - C1) and English (B2 - C1)
- Basic knowledge of internet routers connectivity and troubleshooting
- Interest in consumer electronics and technical problem-solving
- Strong communication skills and customer-oriented mindset
- Ability to multitask and navigate computer systems with ease
- Availability to work a flexible schedule that suits you!
Additional Information :
What We Offer:
- Flexibility First! Work full-time or part-time with adaptable shift
- Competitive salary
- Permanent contract for long-term security
- Fully paid 2-week training program (during standard business hours)
- 21 days of paid annual leave
- Prime office locations in Sofia
Exclusive Benefits Package:
- Additional health insurance
- Life insurance
- Meal and gift vouchers
- Transportation allowance
- Employee recognition programs
- Individual refresher training sessions
- Clear career growth opportunities
- Modern work environment with relaxing break areas
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
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