At Dahl Automotive we value our team above all else. We are proud of our culture and career path opportunities we provide! Its our Mission to Keep People Moving and as a member of our team we look forward to supporting and challenging you to success in this critical role and through your career our team and become part of a legacy that is more than 100 years in the making!
In this fast-paced position at Dahl Honda in Onalaska WI you will put your customer service skills to good work by taking care of our express service guests. Greet them with a smile as they enter the facility ensure we take care of their vehicle service needs and communicate with them throughout the will train you on your system and process - just bring your customer service experience and be ready to succeed!
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that guests receive prompt courteous and effective service.
Take ownership of the guest experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the guest.
Provide concierge support for all owner inquiries whether phone or in person to assure the guest does not get mishandled.
Communicate with technicians and relay helpful information back to the guest.
Qualifications
Organized and friendly personality
- Fantastic communication skills
- Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Previous automotive knowledge/experience is helpful but not required
Clean driving record and valid drivers license
As part of the Dahl Auto team you will be eligible for all company benefits including paid time off medical dental vision 401k with automatic 3% company contribution life insurance disability insurance accident insurance discounts on vehicles and services and much more!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority