Solutions Coordinator
On-Site Only Location: Sterling VA MondayFriday 7:00 AM 4:00 PM
At Excel Courier were more than logisticswere a trusted partner in high-touch transportation services that keep lives and businesses moving. Were looking for a Solutions Coordinator who thrives on getting the details right keeping the wheels turning and never backing down from a challenge.
If youre a fast-moving service-driven problem-solver who takes pride in follow-through and building strong relationships youll fit right in.
What Youll Do
As our Solutions Coordinator youll support on-time high-quality service for our Solutions clients by coordinating the people training and resources that make it all work. Youll:
- Ensure our daily operations align with client expectations and SOPs
- Coordinate and schedule teamsincluding backups when needed
- Conduct worksite visits to ensure performance and compliance
- Proactively handle training and materials needed for each account
- Help recruit and onboard new vendors
- Manage documentation and administrative tasks around scope billing and communications
- Work directly with customers and vendors to build relationships based on trust
- Keep operations sharp by identifying and acting on areas for continuous improvement
What You Bring
- 2 years of experience in operations logistics dispatch or coordination roles
- Proven ability to work in high-pressure time-sensitive environments
- A no excuses mindsetwhen something goes wrong you figure it out and fix it
- Strong organizational and communication skills
- Experience working with vendors or independent contractors a plus
- Confidence working on-site and in the fieldthis is not a desk job
- Tech-savvy enough to navigate operational software and maintain accurate records
Job Details
- Hours: 7:00 AM 4:00 PM Monday through Friday
- Location: On-site in Sterling VA (Remote or hybrid is not an option)
- Employment Type: Full-time
Why Excel Courier
Were a team of scrapy mission-driven people who care deeply about service and getting it right the first time. We offer:
- A tight-knit team that supports each other
- Opportunities to grow within a fast-moving logistics company
- A clear path to make a real impact every single day
Required Experience:
Manager