Lead Business System Analyst, Scotiabank
Lead Business System Analyst, Scotiabank
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Job Description
Requisition ID: 229067
Join a purpose driven winning team committed to results in an inclusive and high-performing culture.
Join a purpose-driven winning team committed to results in an inclusive and high-performing culture.
The Global Wealth Engineering Technology team is highly experienced and technically proficient Lead Technical Business Systems Analyst to drive enterprise system architecture lead business analysis teams and optimize technical solutions for strategic growth. This role requires deep expertise in complex system integrations data analytics automation cloud technologies and technical leadership to ensure seamless collaboration between business and IT teams. The ideal candidate has a strong foundation in enterprise solutions API management DevOps security frameworks and advanced analytics while also excelling at mentoring and leading teams of analysts to deliver scalable high-impact solutions.
Is this role right for you In this role you will:
Technical Expertise & System Strategy:
- Architect and oversee end-to-end enterprise solutions ensuring optimal system performance scalability and business alignment.
- Lead complex system integrations using API gateways microservices architecture and middleware technologies.
- Define and implement cloud strategies (AWS Azure GCP) focusing on serverless computing containerization and CI/CD pipelines.
- Oversee database engineering optimizing large-scale SQL & NoSQL databases data lakes and ETL processes for seamless analytics and business intelligence.
- Drive innovation in automation frameworks integrating AI machine learning models and robotic process automation (RPA) for business optimization.
Leadership & Team Development:
- Lead and mentor a team of Business Systems Analysts guiding best practices in system analysis documentation and requirements gathering.
- Establish governance frameworks to standardize methodologies enhancing collaboration and efficiency across business and IT teams.
- Provide executive-level insights and technical recommendations to leadership teams ensuring alignment between business objectives and technology initiatives.
- Train junior analysts on emerging technologies system architecture principles and advanced business process optimization techniques.
Process Optimization & Risk Management:
- Develop cost-effective solutions by optimizing existing infrastructure minimizing technical debt and improving system reliability.
- Evaluate emerging technologies conducting feasibility studies on innovative solutions that drive business transformation.
Incident Support Management
- Act as a liaison between business stakeholders and technical teams to ensure clear understanding of production issues.
- Analyze and classify incoming incidents (INCs) to identify patterns recurring issues and potential system problems.
- Manage the full lifecycle of incidents from logging to resolution and closure ensuring compliance with SLAs.
- Monitor and triage incidents usingServiceNow ensuring timely updates and escalations as needed.
- Collaborate with development and infrastructure teams to drive root cause analysis and permanent fixes.
- Maintain documentation of known errors workarounds and resolution procedures.
Do you have the skills that will enable you to succeed in this role Wed love to work with you if you have:
- Technical Mastery: Extensive experience in enterprise architecture software development database management and systems integration.
- Leadership & Stakeholder Management: Proven ability to lead cross-functional teams collaborate with executives and drive large-scale system enhancements.
- Agile & DevOps Expertise: Deep understanding of Agile methodologies cloud infrastructures DevOps pipelines and automated deployments.
- Advanced Analytics & AI Integration: Strong background in data science predictive modeling and AI-driven business intelligence.
- Visio & Process Modeling: Expertise in Microsoft Visio for designing workflows system architectures and business process diagrams.
- SQL & Data Modeling: Strong proficiency in SQL for query optimization stored procedures and database management along with expertise in data modeling techniques such as conceptual logical and physical data models.
- Advanced Sequence Flow Design: Proficiency in BPMN UML and process automation tools to define and optimize end-to-end business workflows
- Strong understanding ofincident management processesand ITIL framework.
- Proficiency inServiceNowor similar ITSM tools for monitoring reporting and workflow management.
- Experience inclassifying and categorizing incidentsinto system problems enhancements or user errors.
- Ability to interpret and enforceService Level Agreements (SLAs)and ensure compliance.
- Excellentbusiness communication skillsboth written and verbalfor stakeholder updates and reporting.
- Analytical mindset with the ability to identify trends and propose improvements to reduce incident volume.
Whats in it for you
- Diversity Equity Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential respected for who they are and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities ethnicity race age ability & veterans.
- Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
- Upskilling through online courses cross-functional development opportunities and tuition assistance.
- Competitive Rewards program including bonus flexible vacation personal sick days and benefits will start on day one.
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.
At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.
Required Experience:
IC
Employment Type
Full Time
