Event Supervisor

Event Supervisor

Summary of Position

Responsible for overseeing all aspects of event logistics including planning coordinating and executing various events ensuring smooth operations maintaining safety standards and managing staff to deliver successful experiences for attendees while adhering to budget and timelines; often working closely with event planners and other departments to execute event details effectively.

Organizational Relationships

Reports to: Events Manager
Supervises: Events Housemen Banquet Servers

Qualifications and Skills

• Ability to manage multiple tasks simultaneously prioritize effectively and meet deadlines
• Excellent written and verbal communication to interact with clients vendors staff and guests
• Must be able to speak read write and communicate in English to adequately perform the duties of the job
• Ability to motivate and manage a team delegate effectively and make quick decisions under pressure
• Capacity to identify and resolve issues promptly and efficiently during event execution
• Extensive knowledge of Food and Beverage etiquette service standards
• Strong supervisor skills to rally and motivate staff
• Outstanding organizational and time management skills
• Must be energetic and able to work in a fast-paced environment
• Must show initiative including anticipating guest or operational needs
• Work varying schedules that include evenings weekends holidays and extended hours as business dictates.

Education and Experience

• High School diploma/GED or equivalent education/experience required
  
• Degree in Culinary Management or Hospitality Management preferred
  
• 2 years of hotel banquet experience required
  
• Food Handler/Safe Serv certification is required
  
• Applicable state certifications as required
  

Proficient computer skills including but not limited to Microsoft Word Power Point Excel and Outlook and other required systems.

Duties and Responsibilities

Event Planning and Coordination:

• Collaborate with event planners to develop comprehensive event plans including timelines budgets and staffing requirements.
• Manage event logistics such as venue selection vendor contracts catering audio-visual equipment transportation and security.
• Oversee event setup and breakdown ensuring proper staging and decor placement.

Staff Management:

• Recruit train and supervise event staff including event coordinators volunteers and on-site crew.
• Assign tasks and delegate responsibilities to staff based on event needs.
  Monitor staff performance and provide feedback to ensure high-quality event execution.

On-Site Operations:

• Monitor event flow and address any issues that arise during the event including guest concerns and emergencies.
• Ensure compliance with safety regulations and emergency procedures.
• Coordinate with venue staff to manage access control registration and guest flow.

Budget Management:

• Track event expenses against the budget identifying potential cost overruns and implementing corrective actions.
• Negotiate contracts with vendors to optimize costs while maintaining quality standards.

Post-Event Analysis:

• Conduct post-event evaluations to identify areas of improvement and incorporate feedback into future event planning.
• Prepare detailed event reports summarizing key metrics and financial performance.

Performs other related duties as assigned by Event Manager and/or General Manager.

Essential Functions

• The ability to attend work predictably and regularly and to be punctual.
• The ability to work varying schedules including evenings weekends holidays and extended hours as business operations dictates
• The ability to read and understand documents drawings and instructions (whether presented in written oral diagram or schedule form).
• The ability to work with mathematical concepts and to apply concepts to practical situations.
• The ability to work cooperatively with others.
• The ability to deal politely and professionally with customers and coworkers.
• The ability to perform several tasks at once.
• The ability to follow directions or instruction.
• The ability to use a computer to communicate create and access information.
• The ability to lift and move 25 pounds.
• The ability to sit/stand/bend/stretch etc.
• The ability to use hands to finger handle or feel and reach with the hands and arms
• The ability to use hands to finger handle or feel and reach with the hands and arms

Physical Demands

• Constantly - occupation requires this activity more than 66% of the time (5.5 hours/day)
• Frequently - occupation requires this activity from 33% to 66% of the time (2.5 - 5.5 hours/day)
• Occasionally - occupation requires this activity up to 33% of the time (0 - 2.5 hrs/day)
• Not Applicable - activity is not applicable to this occupation.

Physical Demands

Stand

Constantly

X

Frequently

Occasionally

Not Applicable

Walk

Constantly

X

Frequently

Occasionally

Not Applicable

Sit

Constantly

Frequently

X

Occasionally

Not Applicable

Handling/Fingering

Constantly

X

Frequently

Occasionally

Not Applicable

Reach Outward

Constantly

X

Frequently

Occasionally

Not Applicable

Reach Above Shoulder

Constantly

X

Frequently

Occasionally

Not Applicable

Climb

Constantly

Frequently

X

Occasionally

Not Applicable

Crawl

Constantly

Frequently

X

Occasionally

Not Applicable

Squat or Kneel

Constantly

X

Frequently

Occasionally

Not Applicable

Bend

Constantly

X

Frequently

Occasionally

Not Applicable

Lift/Carry

10 lbs. or less

Constantly

X

Frequently

Occasionally

Not Applicable

11 to 20 lbs.

Constantly

X

Frequently

Occasionally

Not Applicable

21 to 50 lbs.

Constantly

X

Frequently

Occasionally

Not Applicable

51 to 100 lbs.

Constantly

Frequently

Occasionally

X

Not Applicable

Over 100 lbs.

Constantly

Frequently

Occasionally

X

Not Applicable

Push/Pull

12 lbs. or less

Constantly

X

Frequently

Occasionally

Not Applicable

13 to 25 lbs.

Constantly

X

Frequently

Occasionally

Not Applicable

26 to 40 lbs.

Constantly

X

Frequently

Occasionally

Not Applicable

41 to 100 lbs.

Constantly

Frequently

X

Occasionally

Not Applicable

Other

Ability to Read

X

Constantly

Frequently

Occasionally

Not Applicable

Ability to Speak English

X

Constantly

Frequently

Occasionally

Not Applicable

Ability to Understand Verbal Directions

X

Constantly

Frequently

Occasionally

Not Applicable

Ability to Report to Work Regularly

X

Constantly

Frequently

Occasionally

Not Applicable

Ability to Report to Work on Time

X

Constantly

Frequently

Occasionally

Not Applicable

Ability to Work Safely

X

Constantly

Frequently

Occasionally

Not Applicable

Ability to Travel car air to hotel for work

Constantly

Frequently

X

Occasionally

Not Applicable

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this position.

This job description is subject to change but remains in effect until superseded or canceled in writing by the Director of Human Resources.

Showboat Core Values

Demonstrates Showboats core values in the performance of position responsibilities:

1) Friendly Focused - we are committed to creating a fun environment that embraces families and children of all ages.

2) Kindness Focused - we demonstrate kindness in everything we do seeking to uplift and support all of those around us.

3) Team Spirit - we foster a respectful workplace where team members work together to exceed our guests expectations.

4) Hearts that Serve - we are driven by a passion to bring joy and happiness to the guests that we serve.

5) Take Ownership - we take full responsibility for our actions and the resulting outcomes embracing personal accountability.

Required Experience:

Manager